topic Re: AC 17 EDU Installtation stops at 71% at GSShellX64.dll in Installation & update

AC 17 EDU Installtation stops at 71% at GSShellX64.dll

Anonymous — Tue, 26 Mar 2024 16:10:30 GMT

Hi, For last few months I struggle with the following problem.

The installation process stops at 71% at the GSShellX64.dll file. I can only turn it of by the Windows Task Manager (ctrl+alt+del) When I then try to start AC form Menu Start it starts but only in demo mode even if I have pasted my serial number.

I have the newest Java
AntiVirus is turned off
I run the installation as Admin

I beg you for help. As for now nothing works...

Igor

Re: AC 17 EDU Installtation stops at 71% at GSShellX64.dll

Laszlo Nagy — Tue, 05 Aug 2014 11:05:27 GMT

Many times the following worked:

Uninstall all Java from your computer. Then (probably after a restart) install ArchiCAD and it will install the Java it needs for its installation, and install itself. After it is finished you can reinstall the Java you previously uninstalled, if you need it.

Re: AC 17 EDU Installtation stops at 71% at GSShellX64.dll

Anonymous — Tue, 05 Aug 2014 11:13:17 GMT

Thanks for the answer, I will try that option.
Another problem is that there is no uninstall option for AC nowhere and I don't wnat to delete files manualy form programfiles...
Any ideas?

Re: AC 17 EDU Installtation stops at 71% at GSShellX64.dll

Laszlo Nagy — Tue, 05 Aug 2014 11:21:22 GMT

The reason there is no uninstall info in the system is because the installation was not successful in the first place. I think you just have to delete those files and retry the installation. Or you can rename the folder to something else until you can do a successful installation and delete them afterwards.

Re: AC 17 EDU Installtation stops at 71% at GSShellX64.dll

Anonymous — Tue, 05 Aug 2014 11:25:37 GMT

This is normal. ArchiCAD did not complete all install processes.
Just repeat the install.

Re: AC 17 EDU Installtation stops at 71% at GSShellX64.dll

Anonymous — Tue, 05 Aug 2014 12:22:04 GMT

Yeah!
Your solution works perfectly. Finally!
Big THX!!!
I.

Re: AC 17 EDU Installtation stops at 71% at GSShellX64.dll

Laszlo Nagy — Wed, 06 Aug 2014 11:27:00 GMT

Which one?
Uninstalling Java and using the Java that comes with the installation?
Or deleting the files in the install folder?

Re: AC 17 EDU Installtation stops at 71% at GSShellX64.dll

Anonymous — Wed, 06 Aug 2014 14:46:07 GMT

Both

Re: AC 17 EDU Installtation stops at 71% at GSShellX64.dll

Anonymous — Fri, 29 Aug 2014 12:09:55 GMT

I also have the same problem, but after uninstalling java the AC installation still stop at 71%. Please help

Re: AC 17 EDU Installtation stops at 71% at GSShellX64.dll

Laszlo Nagy — Mon, 01 Sep 2014 13:14:57 GMT

anggiaernes wrote:
I also have the same problem, but after uninstalling java the AC installation still stop at 71%. Please help

Do both steps discussed in this thread:
1. Uninstall all versions of Java, then restart, just to make sure.
2. Delete the folder of the unsuccessful installation, or rename it.
3. Repeat the install, let it install the Java on the install DVD, then carry on with the installation.

Re: AC 17 EDU Installtation stops at 71% at GSShellX64.dll

Anonymous — Mon, 01 Sep 2014 21:39:47 GMT

I've done the both processes but it still stop at 71%