topic Re: check for updates link inactive in Installation & update

check for updates link inactive

Anonymous — Fri, 24 Oct 2008 12:04:56 GMT

When I go to the help menu to check for updates nothing happens. When trying other links in the help menu I get the message "cannot find html file or viewer" I have tried to disable my firewall. Does not help.
Do I really have to reinstall?
Cheers, Stefan

Re: check for updates link inactive

Djordje — Sun, 26 Oct 2008 16:10:29 GMT

Are you online?

Do you have a browser installed?

Yes, both very stupid questions, but ... everything works better if you switch it on 😉

Re: check for updates link inactive

Anonymous — Mon, 27 Oct 2008 09:50:09 GMT

Online? Yes!
Browser installed? Yes!
Stupid questions? Hmm.

It has happened before and I had to reinstall ArchiCAD to activate the links. Hoped I could wait until we finally get the CD with 12 here in Denmark.

Re: check for updates link inactive

Karl Ottenstein — Mon, 27 Oct 2008 17:13:38 GMT

Sounds like somehow your system does not have a working browser set up as the 'default browser'. If you click a URL in a mail message - does your browser open? All AC does is send the URL to the default browser...

Karl

Re: check for updates link inactive

Anonymous — Mon, 27 Oct 2008 17:39:08 GMT

Could it be because I changed from Firefox to Internet Explorer (because of some netbanking issues) since I last installed ArchiCAD.
The URL in a email message opens the link with no problems.