topic Re: Archicad 13 no wanna work in Installation & update

Archicad 13 no wanna work

Anonymous — Fri, 26 Apr 2024 08:28:12 GMT

Ok, I just received this wonderfully packaged environmentally friendly packaged software called Archicad 13. I open the box and there she was! a beauty! I open her up and remove the DVD place it in my computer and install the software. All is well and I'm chomping at the bit to get it going. After the install I go to the key upgrade site and upgrade my Archicad 12 keys to 13. beautiful it works....I head back to my computer double click on the familiar Archicad 13 icon and......and.......and......I get this nasty error message that says NError! No WIBU-Key driver found. (501) are you kidding me? I say ok lets restart again just in case...and no go.

I then say ok, lets unistall and reinstall...and yes same error pops up. I then say OK, lets try on another computer and the same thing happens.....and just to make sure I installed on a third computer and the same error comes up....

Anyone encounter this? Please help Archicadless in Houston

Re: Archicad 13 no wanna work

Anonymous — Thu, 01 Oct 2009 00:08:04 GMT

Did that....still doesn't work.

Re: Archicad 13 no wanna work

Brett Brown — Thu, 01 Oct 2009 00:59:55 GMT

So you installed WITHOUT the key attached right?

Re: Archicad 13 no wanna work

Anonymous — Thu, 01 Oct 2009 02:48:59 GMT

the keys were attached. We have AC 12 running so I could not remove them. do I have to install without?

Re: Archicad 13 no wanna work

Brett Brown — Thu, 01 Oct 2009 02:59:51 GMT

Yes, you should always read the instructions that come with it and you should then have no problems

Re: Archicad 13 no wanna work

Rod Jurich — Thu, 01 Oct 2009 05:09:22 GMT

jorgec wrote:
/....do I have to install without?

Jorge, I have always installed without problem with key in place.
Running 7 - 13 without error messages.

Re: Archicad 13 no wanna work

Anonymous — Thu, 01 Oct 2009 06:34:56 GMT

Try to update the wibukey drivers from graphisoft site.

Re: Archicad 13 no wanna work

Barry Kelly — Thu, 01 Oct 2009 06:46:06 GMT

Jorge,
You said your restarted.
Does that mean you just restarted Archicad or did you re-boot the computer?
I have had this happen before and re-booting the machine fixed it.
Barry.

Re: Archicad 13 no wanna work

Anonymous — Thu, 01 Oct 2009 13:06:06 GMT

I'm not sure what the issue is with this install. I typically don't remove the network keys when I install new versions. Frankly, I am running 91 licenses of Archicad 12 on two wibu keys removing them to install would be a problem. I've followed the instructions and I'm not having any luck. I also have rebooted several times. I am going to try again today and see if I can get this corrected.

Thanks for all the help. I'll keep you posted.

Re: Archicad 13 no wanna work

Anonymous — Thu, 01 Oct 2009 16:24:06 GMT

One other thing, the ArchiCAD 13 installer asks if you're using a Wibu or the new Codemeter type key (which I'm not sure anyone has in-hand yet), did you select the correct key type for your installation?

Re: Archicad 13 no wanna work

Anonymous — Thu, 01 Oct 2009 16:35:09 GMT

Ok I got it working. I simply removed the Wibu key and reinserted it. Rebooted the computer and now it works.

Thanks everyone for the help.

Re: Archicad 13 no wanna work

Anonymous — Thu, 01 Oct 2009 20:15:00 GMT

For those who usually leave the key in during installation (of not just this version but previous ones as well) wasn't there a message during the installation process to make sure the WIBU key is NOT connected? I seem to recall that at one time and have since developed that habit of not having the WIBU key connected during installation.

Re: Archicad 13 no wanna work

Laszlo Nagy — Fri, 02 Oct 2009 09:23:42 GMT

ksymons19 wrote:
For those who usually leave the key in during installation (of not just this version but previous ones as well) wasn't there a message during the installation process to make sure the WIBU key is NOT connected? I seem to recall that at one time and have since developed that habit of not having the WIBU key connected during installation.

I seem to recall from my last AC13 installation that there is indeed such a message.

Re: Archicad 13 no wanna work

Anonymous — Fri, 02 Oct 2009 13:11:21 GMT

We use a network key at our office and have it installed on our server.Typically, I am able to install Archicad on everyone's computer without problems. In this case, I needed to remove and replace the key for some reason. Regardless, it's up and running now. but yes, that message does come up when you install it on a computer that has the key plugged in.

Re: Archicad 13 no wanna work

Anonymous — Fri, 02 Oct 2009 16:11:44 GMT

We installed AC13 on our network with the network key in-place without problem. After upgrading the key to the AC13 license at the upgrade site, we had to restart the WIBU-KEY Server service via the Contol Panel to get it to recognize the new AC13 licenses. Users on our network may have briefly seen the "Key not found... Searching for key" message after the restart, but the restart only took about 5 seconds and everyone apparently re-established a connection automatically. This was much less inconvenient than physically removing the key or even worse having to restart the entire server computer. We only have a NET5 key to manage though so maybe we were just lucky.

AC 12 & 13 on Windows XP Professional

Re: Archicad 13 no wanna work

Anonymous — Fri, 02 Oct 2009 16:51:34 GMT

Tim,

In our office nothing seems to be considered a little inconvenience. Everything turns into a major headache so I typically have to wait till everyone is gone or a at least a good majority is gone before I remove a key or restart the WIBU Key server. We have special needs you see All it takes is one person to get the searching for key message here and all hell breaks loose! You'd think a bomb just went off Just imagine the look on our staffs face when we have a Power Outage I'll get the customary I haven't saved in 3 hours will I lose my work look. or better yet this never happened in AutoCAD look and Archicad sucks look....I should write a book.

Re: Archicad 13 no wanna work

Anonymous — Fri, 02 Oct 2009 17:10:45 GMT

Yes - I have experienced all of the pains you described here in our office as well. I have to tell everyone here that if they get the "searching for key" message, just sit still for about fifteen seconds and try not to panic, there is an excellent chance everything will start working again. It is usually when users panic and start pressing any dialog button they see when things start to get messy.

Re: Archicad 13 no wanna work

DaveOlufs — Thu, 29 Oct 2009 00:53:15 GMT

I'm having a similar problem.

Please note that it does NOT say to take out the WibuKey before loading AC13. It does say to restart the computer and reinstall the WibuKey. Seems as though there should be an earlier note stating "REMOVE the WibuKey before loading the software application." It's not in my instructions.

If this is the case, then do I UNinstall AC13, take the WibuKey out and THEN reINSTALL AC13? Then do restart the computer THEN install the WibuKey? Or do I install the WibuKey, then restart the computer?

Re: Archicad 13 no wanna work

Karl Ottenstein — Thu, 29 Oct 2009 04:23:02 GMT

DaveOlufs wrote:
If this is the case, then do I UNinstall AC13, take the WibuKey out and THEN reINSTALL AC13? Then do restart the computer THEN install the WibuKey? Or do I install the WibuKey, then restart the computer?

On a Mac, that is not necessary. Just restart. Your problem in the other thread, Dave, appears to be that you have not upgraded your keyplug.

On Windows, the key may not be detected and and get the proper driver if the instructions are not followed. AC does not need to be uninstalled, only the WIBU driver. Then install version 5.3 from the DVD, or download it from the GS web site, reboot, then plug in the key.

Cheers,
Karl

Re: Archicad 13 no wanna work

DaveOlufs — Thu, 29 Oct 2009 17:26:27 GMT

Thanks... I've now upgraded my hardware key. Just need to read ALL the directions. Thanks again.