topic Re: AC 14 install issue in Installation & update

AC 14 install issue

Anonymous — Thu, 28 Mar 2024 09:09:11 GMT

our office is still on version 14. We got new laptops and im trying to install and it goes through the process as normal but when it gets to the point where the install begins it skips over that part and goes strait to the than kyou screen. when I go to the Graphisoft folder its empty.

ANy ideas?

Thanks

Re: AC 14 install issue

Eduardo Rolon — Thu, 26 Sep 2013 15:13:48 GMT

If using Windows check that you are using the correct installer, you might be trying to install a 32Bit version in a 64Bit OS version. Mac should not be a problem AFAIK.

Re: AC 14 install issue

Anonymous — Thu, 26 Sep 2013 15:39:19 GMT

IM almost wondering if there is some kind of permission issue, admin related.
when the install begins it starts at 1% then goes to the Thank you screen,

Im stumped.

Re: AC 14 install issue

Anonymous — Fri, 27 Sep 2013 23:29:23 GMT

Make sure you have the correct legacy version of Java installed before trying to install on a modern machine.

They are available with instructions here - http://www.graphisoft.com/downloads/java.html

Re: AC 14 install issue

Aaron Bourgoin — Mon, 30 Sep 2013 20:36:45 GMT

I'm experiencing a similar issue to this while trying to install AC14 on Mac OSX 10.8.5. The installer declares that the dmg is damaged and should be ejected.

Graphisoft's Java page doesn't have any downloads for Mac OS Java versions so even if I had to roll back, I'm not sure how I would do this. ArchiCAD Wiki is full of hints, but not sure if I've found an answer.

arghhhh.

Re: AC 14 install issue

Aaron Bourgoin — Mon, 30 Sep 2013 20:37:39 GMT

I am running the latest version of Java.

Re: AC 14 install issue

Aaron Bourgoin — Mon, 30 Sep 2013 23:11:24 GMT

I've uninstalled the latest version of Java and followed the instructions to re-enable Java 1.6 via the terminal.

I managed to start the installer by viewing the package contents and running the Java.jar component. When it starts, I follow the prompts and get to the specifying the Installation Folder /Applications/Graphisoft/ArchiCAD14.

When I click 'Next' I get a warning saying I must specify a Directory Name. Haven't I already done that?

Re: AC 14 install issue

David Maudlin — Tue, 01 Oct 2013 19:18:57 GMT

Aaron:

I don't know if this is the issue, but at the bottom of your screen shot it lists the Current free disk space as 0 KB.

David

Re: AC 14 install issue

Aaron Bourgoin — Tue, 01 Oct 2013 19:45:35 GMT

David,

Something prevents the installer from reading the directory name and from assessing free space on the drive. Lots and Lots of room.

Re: AC 14 install issue

Anonymous — Thu, 03 Oct 2013 19:40:57 GMT

SOLVED, it was a JAVA issue, I had to uninstall JAVA 7, then install Archicad which automatically installed JAVA 6. After installation I installed the updates and hot fixes then updated JAVA 7