topic Re: Not Saving in Installation & update

Not Saving

Brett Brown — Tue, 02 Mar 2010 04:40:26 GMT

Has anyone had this happen when saving? I do a file-save, wait while it does, then when finished I go file-exit, up pops the box asking me if I want to save. I save again.

This is happening about 90% of the time on different files as well. Also the auto-save is taking about 10 seconds as well, same as the save. 50mb file.

Is this amount of time normal for 13? Don't remember it ever being this long on files this size in previous versions. No hotlinks.

Re: Not Saving

Chazz — Tue, 02 Mar 2010 05:17:29 GMT

yup.

Saves also fail a lot in 13. It's really disconcerting.

Re: Not Saving

Greg Kmethy — Tue, 02 Mar 2010 15:29:31 GMT

Brett,

I see you are on Windows 7. We have found that Windows 7's file indexing system (and also some virus protection software) is sometimes responsible for the slowness of ArchiCAD's autosave. Try disabling indexing for ArchiCAD's autosave folder. To do that:
* go to Control Panel
* select Indexing Options
* click Modify
* Browse for [System Drive]/users/[your username] and
* Uncheck the Checkbox for the Graphisoft folder

Re: Not Saving

Brett Brown — Tue, 02 Mar 2010 21:57:22 GMT

Thankyou Gergely, Saving working normally and autosave down to a couple of seconds. Would you recommend all users using Win7 doing this?

Re: Not Saving

Greg Kmethy — Tue, 02 Mar 2010 22:09:37 GMT

Actually, yes. Since it is unlikely that you will ever search for something in that folder, disabling indexing will not do any harm, while it does help autosave speed. I am glad it helped.

Re: Not Saving

SeaGeoff — Wed, 03 Mar 2010 21:26:21 GMT

Is this an issue for Mac users as the Mac OS also does continuous undexing?

Re: Not Saving

Greg Kmethy — Wed, 03 Mar 2010 21:36:21 GMT

I am not familiar with the inner depths of spotlight, but I don't think it indexes the Userhome/Library/Application Support folder, where our autosave folder and other temporary information is stored. We never really had any issues with Spotlight since it was introduced in 10.4 Tiger. We did, however had issues in the past with other applications that scrutinize files, like Norton Antivirus for Mac.