topic Re: Quick TIme error in Installation & update

Quick TIme error

Anonymous — Fri, 26 Apr 2024 08:26:31 GMT

All,
After installation of Archicad 13 and then starting the program I am getting this (see attached)
Please help...
I did install the quicktime and new java applications from the CD, but I am out of luck on this one...
Thank you

DDJUSA

Re: Quick TIme error

Ingolf — Sun, 11 Oct 2009 12:35:50 GMT

Two steps to avoid this Problem:
1. Turn off your PC/Mac and start once more.
2. If this doesn't help, uninstall QuickTime and install it once more from the internet. http://www.apple.com/quicktime/download/
Good Luck

Re: Quick TIme error

Anonymous — Tue, 13 Oct 2009 23:20:37 GMT

Ingolf,
I also have that issue and tried your suggestion, but that didn't work?
Any other suggestions?

Re: Quick TIme error

Greg Kmethy — Wed, 14 Oct 2009 12:59:07 GMT

Browse the install DVD and there is a folder on it called "SUPPORT" Try to run "GSQtComInstaller.exe" in it. Does that help?

Re: Quick TIme error

Anonymous — Fri, 16 Oct 2009 01:02:57 GMT

All,
I got an answer from Graphisoft about the error.

Step 1. GO TO C:PROGRAM FILES\COMMON FILES FOLDER
Step 2. Look for a folder name "Grpahisoft Shared"
Step 3. Delete this folder
Step 4. Browse the AC13 CD and go to the folder D:/SUPPORT and Install the file GSQtComInstaller.exe
Step 5. Restart Archicad.

It worked like a charm.

Thank you
DDJUSA

Re: Quick TIme error

Anonymous — Sat, 17 Oct 2009 22:46:19 GMT

DDJUSA Wrote...

"I got an answer from Graphisoft about the error.

Step 1. GO TO C:PROGRAM FILES\COMMON FILES FOLDER
Step 2. Look for a folder name "Grpahisoft Shared"
Step 3. Delete this folder
Step 4. Browse the AC13 CD and go to the folder D:/SUPPORT and Install the file GSQtComInstaller.exe
Step 5. Restart Archicad.

It worked like a charm. "

This didn't work for me!?

Re: Quick TIme error

Shaun C — Tue, 20 Oct 2009 10:49:43 GMT

If ArchiCAD still won't run after installing "GSQtComInstaller.exe", you should next run the vcredist installers in the "SUPPORT" folder ("vcredist_x86.exe", "vcredist_x64.exe").

Re: Quick TIme error

Anonymous — Thu, 22 Oct 2009 19:11:46 GMT

this still didnt work?

Re: Quick TIme error

Anonymous — Fri, 23 Oct 2009 23:15:10 GMT

Shaun Coomber Wrote:

"If ArchiCAD still won't run after installing "GSQtComInstaller.exe", you should next run the vcredist installers in the "SUPPORT" folder ("vcredist_x86.exe", "vcredist_x64.exe")."

I tried this too, and it didnt work

Re: Quick TIme error

compu — Mon, 26 Oct 2009 16:24:54 GMT

I had the same problem on AC13 installation.

Upgrading QuickTime to 7.6.4 and Graphisoft's answer (deleting "Graphisoft Shared" folder) solved the problem.

Regards.

Re: Quick TIme error

Anonymous — Wed, 28 Oct 2009 20:02:57 GMT

it worked for me too !
I had Problems with my 64bit - Version since BETA-RC2

thanks for help - please tell it Gabor !

Re: Quick TIme error

Anonymous — Fri, 04 Dec 2009 14:57:02 GMT

I'm having this problem too. I got Archicad 13 to install just fine and working on one computer but then try to install on another and get this message. I've uninstalled 13 and quicktime completely and then reinstalled them..restarted the computer and STILL get this message.

Here is Archicad Wikis solution (didn't work either):

1. If QuickTime was not updated during installation, browse the ArchiCAD 13 installation DVD for the "QuickTime" folder and run the installer.
2. Browse the ArchiCAD 13 installation DVD for the "SUPPORT" folder and run "GSQtComInstaller.exe".
3. If ArchiCAD still won't start, run the vcredist installers ("vcredist_x86.exe", "vcredist_x64.exe"), also from the "SUPPORT" folder.

I needed 13 up and running 2 hours ago! Someone help please.

WAIT lol...didn't see these solutions below dangit. let yall know if it works lol.