topic Re: Hot fix 4010 in Installation & update

Hot fix 4010

Anonymous — Thu, 28 Mar 2024 09:06:28 GMT

My system confirms I'm running 64 bit windows.
However the hot fix says application can't run because it's not a valid 32 but application.

Re: Hot fix 4010

Anonymous — Sat, 12 Oct 2013 17:16:32 GMT

However.....When I try to run Hot Fix.
I get the following message.
First time this has happened.
What did I miss?

Re: Hot fix 4010

Eduardo Rolon — Sat, 12 Oct 2013 17:44:18 GMT

Try redownloading the file. There have been a lot of download errors recently from GS.

Re: Hot fix 4010

Anonymous — Sat, 12 Oct 2013 19:25:35 GMT

Thanks for the reply ejrolon.
That's a least somewhat comforting....
However tried that 4 times and to different directories as one time it told me to try that.
However, now I'll keep trying.

Re: Hot fix 4010

Eduardo Rolon — Sat, 12 Oct 2013 19:55:30 GMT

Verify the file size of the download and compare it to the size indicated in GS page to verify that is the problem. I have had to try more than 4times when this affected Mac users, which was fixed, instead of Win64. If nothing else works try using a download manager.

If it is downloading completely then the next likely culprit is the java installation, do a search I think somebody had this problem recently.

Re: Hot fix 4010

Anonymous — Sat, 12 Oct 2013 19:58:41 GMT

For 16 Hot Fix 5, ironically, the fifth download was a success.
Thanks again ejrolon.
lec

Re: Hot fix 4010

vistasp — Sun, 13 Oct 2013 05:55:32 GMT

ejrolon wrote:
Try redownloading the file. There have been a lot of download errors recently from GS.

I can second that. My hotfix for 16 failed a couple of times until I used a download manager. Most browser have some level of download management but they're not robust enough to handle all eventualities.