topic ArchiCAD 13 64 bit - Can't install Hotfix 3835 in Installation & update

ArchiCAD 13 64 bit - Can't install Hotfix 3835

Anonymous — Thu, 28 Mar 2024 09:05:58 GMT

Error message indicates it is for 34 bit environment not 64 bit. Any help would be appreciated!

Re: ArchiCAD 13 64 bit - Can't install Hotfix 3835

Barry Kelly — Thu, 17 Oct 2013 01:10:50 GMT

If you are sure you downloaded the correct file then it is probably a bad or incomplete download.
Try again.
Best if you use a download manager so if it fails it picks up where it left off.
A lot of people seem to be having trouble with downloads from Graphisoft lately.
Barry.

Re: ArchiCAD 13 64 bit - Can't install Hotfix 3835

Anonymous — Mon, 21 Oct 2013 03:41:27 GMT

Thanks for your response Barry. I have downloaded the file and the library update a couple of times, and have been unable to install same, but will try again as you say downloads have been problematic. I have made sure the Java incompatibility issue is not the cause of the failure. Any other suggestions?

Re: ArchiCAD 13 64 bit - Can't install Hotfix 3835

Barry Kelly — Mon, 21 Oct 2013 03:53:56 GMT

Only to use a download manager to ensure that you get the complete file even if it is interrupted.
You don't mention if you are Mac or Windows (which is why it is good to ad this info to the signature of your profile - profile link is at the top of the forum).

I just use Internet Explorer 10 which seems to have a built-in download manager and haven't had any trouble with that.

But you can goggle for other download managers.

Barry.