topic Re: ArchiCAD Help shows blank page in Installation & update

ArchiCAD Help shows blank page

Anonymous — Mon, 20 Sep 2010 15:47:17 GMT

Is there a way to reach a readable AC Help ? I cannot find it.

Re: ArchiCAD Help shows blank page

Erika Epstein — Mon, 20 Sep 2010 18:15:42 GMT

With AC open go to Help menu and open the AC help.
Or is there a problem when you do this?
Have you tried pasting the address that comes up in your browser into a different browser?

Re: ArchiCAD Help shows blank page

Anonymous — Mon, 20 Sep 2010 18:29:28 GMT

check the online help.

Re: ArchiCAD Help shows blank page

Srinivas — Mon, 20 Sep 2010 18:51:59 GMT

If you are on windows, Internet explorer might have blocked running content with Active X controls, usually it displays the warning message just below the address bar of the browser, select it and allow the blocked content to run.

Re: ArchiCAD Help shows blank page

Anonymous — Tue, 21 Sep 2010 14:36:35 GMT

Thank you all. I'm right on it.

Re: ArchiCAD Help shows blank page

Anonymous — Tue, 21 Sep 2010 15:10:50 GMT

Erika wrote:
With AC open go to Help menu and open the AC help.
Or is there a problem when you do this?
Have you tried pasting the address that comes up in your browser into a different browser?

Hi Erika, thank you again for your help. Indeed I've tried all that and it isn't working.

Re: ArchiCAD Help shows blank page

Anonymous — Tue, 21 Sep 2010 15:15:19 GMT

Master wrote:
check the online help.

Thank you Master,Hurray this worked!!

Re: ArchiCAD Help shows blank page

Anonymous — Tue, 21 Sep 2010 15:22:11 GMT

Srinivas wrote:
If you are on windows, Internet explorer might have blocked running content with Active X controls, usually it displays the warning message just below the address bar of the browser, select it and allow the blocked content to run.

Thank you Srinivas, I know that somehow my browser(google chrome) is blocking the Help site but no warning is posted and there is no indication for any unblocking enabler.Enigma for me yet to be solved.

Re: ArchiCAD Help shows blank page

Karl Ottenstein — Tue, 21 Sep 2010 17:55:00 GMT

Hagith wrote:
somehow my browser(google chrome) is blocking the Help site

Chrome cannot be used with the built-in help. See:
http://archicad-talk.graphisoft.com/viewtopic.php?t=32648

You'll have to set your default browser to IE or Firefox.

Re: ArchiCAD Help shows blank page

Anonymous — Tue, 21 Sep 2010 18:07:17 GMT

Karl wrote:
Hagith wrote:
somehow my browser(google chrome) is blocking the Help site
Chrome cannot be used with the built-in help. See:
http://archicad-talk.graphisoft.com/viewtopic.php?t=32648

You'll have to set your default browser to IE or Firefox.

I see. Thanks