topic Re: El Capitan in Installation & update

El Capitan

Stephen Dolbee — Tue, 26 Mar 2024 13:21:54 GMT

Is there any word out on Apples latest operating system and how it works with AC19?

Re: El Capitan

Eduardo Rolon — Wed, 30 Sep 2015 12:33:38 GMT

From an email that you should have received from GSUS:

Alert: Mac OS X 10.11 El Capitan & ARCHICAD

Apple will soon release MAC OS 10.11. As part of our standard process, GRAPHISOFT actively researches all upcoming Operating System releases to maintain compatibility with current products.

Until further notice, please do not update to Mac OS X 10.11. Our official tests and compatibility information will be available after Mac OS X 10.11 is publicly released. Update notifications appear within ARCHICAD as soon as they are available.

In the meantime, click to check in here to learn more about known issues and get updated information.

and the link: http://helpcenter.graphisoft.com/technotes/operating-systems/mac-os-x-10-11-el-capitan-beta/

Re: El Capitan

PB — Thu, 01 Oct 2015 15:20:10 GMT

so.........can anyone report back on AC19 & the public release of El Capitan?

Can we confidently upgrade and forge ahead?

Re: El Capitan

Karl Ottenstein — Thu, 01 Oct 2015 17:15:52 GMT

PB wrote:
so.........can anyone report back on AC19 & the public release of El Capitan?

Can we confidently upgrade and forge ahead?

Hi P,

Absolutely NOT. Read the linked article below. Sounds like a total nightmare and nobody should upgrade to El Capitan until Graphisoft makes a very public announcement, similar to the email that many (most?) of us received recently.

It also sounds like versions older than 18 may not work under El Capitan (we'll have to wait and see) - so as always, it is strongly advisable to clone your boot disk BEFORE upgrading so that you can reboot into your old OS if you need to run an older version of AC that is not compatible with the newer OS X.

Re: El Capitan

Anonymous — Thu, 01 Oct 2015 19:48:42 GMT

This was in an email we received from Cadimage / Archicad Solutions Team…

Archicad wrote:
Important information regarding Mac OSX 10.11 'El Capitan' and ARCHICAD
We have received notification from GRAPHISOFT that MAC OSX 10.11 El Capitan (due for release today) is likely to cause significant errors in ARCHICAD. One such issue is that some drop down menu items within ARCHICAD are not selectable.

Due to this problem (and any other problems that may arise in the final release of El Capitan), we strongly recommend that you don’t update your OS to Mac OSX 10.11 until further notice. As soon as El Capitan is released the GRAPHISOFT team will be testing its compatibility with ARCHICAD, and they will provide updates and recommendations on their HelpCenter website.

Re: El Capitan

Anonymous — Fri, 02 Oct 2015 06:59:12 GMT

Why the GRAPHISOFT team did wait el Capitan released before testing its compatibility with ARCHICAD?
Apple did provide beta versions for a long time enough in order to do these tests in time.

Re: El Capitan

Laszlo Nagy — Fri, 02 Oct 2015 07:54:27 GMT

You do not seriously suggest that GRAPHISOFT did not test ARCHICAD with El Capitan beta, right?

ARCHICAD 19 was released in June as per the yearly release schedule GRAPHISOFT has been following for many years now. GRAPHISOFT has been testing ARCHICAD with the beta version of El Capitan.
But you can never be sure how something will work until it is actually released, that is the nature of software development. Sometimes things are changed in the last minute: features added, changed, removed.
So all GRAPHISOFT can do is wait for the final version of El Capitan to be released, then do whatever they can to make ARCHICAD work on the new operating system.
Even then, sometimes operating systems contain drastic changes that require a lot of development time to make your application compatible.
So this is in no way a very simple situation.

Re: El Capitan

PB — Fri, 02 Oct 2015 09:02:34 GMT

Thank you Karl for your kind advice: It is most pertinent.

I must admit that I had received the Graphisoft email & read the article: I was curious (and hopeful...) as to whether someone had taken the plunge and tried AC19 on the official release of El Capitan. More specifically, whether the official release addressed the known issues from the beta releases, or if a subsequent update would be required from Apple and/or Graphisoft

Re: El Capitan

PB — Fri, 02 Oct 2015 09:20:14 GMT

Graphisoft have rapidly addressed the matter...

Short answer: A forthcoming update will remedy the current issues with El Capitan (second half of October), and they have released an interim patch for those that have installed OS X 10.11 against Graphisoft's advice.

http://helpcenter.graphisoft.com/technotes/operating-systems/mac-os-x-10-11-el-capitan-beta/

Re: El Capitan

Haneef Tayob — Wed, 14 Oct 2015 05:46:03 GMT

Don't know why, but we missed the warning and went ahead to update to El Capitan.
Experienced loss of memory issues. Did the interim patch update.
Didn't solve all the problems.
Found that uninstalling AC19 and then reinstalling it with the patch helped.
So far so good.

PS - We also tried a PRAM reset (cmd + opt + P + R) - not sure if that contributed to helping as well

Re: El Capitan

PB — Tue, 27 Oct 2015 18:32:38 GMT

ArchiCAD 19 now compatible with Mac OS X 10.11 El Capitan !

Enjoy...

http://helpcenter.graphisoft.com/technotes/operating-systems/mac-os-x-10-11-el-capitan-beta/

Re: El Capitan

Anonymous — Wed, 28 Oct 2015 23:52:32 GMT

I'm still having MAJOR issues w/ 7007 in OSX El Capitan.

3D textures and settings disappear when the 3D window is closed and then reopened again. (ex. look at something in 3D. Drop back out to floor plan. Jump back into 3D and boom a majority of surfaces have disappeared)

While it can be reset temporarily by swapping between internal engine and Open GL it also causes intermittent crashes. I've dried a completely clean install of AC 18 and I still get the issue regardless of file (I've tried blank templates, current projects, even those done by others).

Can anyone else confirm? I can test on our other office machines but I'm reluctant to upgrade those if they're going to have the same issue.

Update -
I've been able to track the behavior to the closure of the 3D window. Leaving the 3D window open in the background seems to work as a workaround for now.

Re: El Capitan

Katalin Borszeki — Thu, 19 Nov 2015 13:18:58 GMT

Dear flamingjawa,

Thanks for pointing us to this issue.
The likelihood of the problem being fixed in AC18 is not very high, since it seems like the issue is only present in ARCHICAD 18, ARCHICAD 19 is not affected. The best known workaround yet, is what you suggested (Changing to Internal Engine and Back).

Regards, kata

Re: El Capitan

Karl Barker — Tue, 24 Nov 2015 03:46:21 GMT

We have had two new iMac's delivered lately with El Capitan installed on them.
With the updates to AC18 now, it generally seems to work, but there is one thing that we are finding frustrating.
The tracker and coordinate input box does not pop up when we start moving items.
We also can not use the tab selection option to select different items in the same place as the tracker does not show up to tell us what we are possibly selecting.

Works OK in version 19 but not 18 which all of our projects are on.

Re: El Capitan

joelsdg — Sat, 28 Nov 2015 16:52:35 GMT

I just updated the OS, and I too have the problem with the Tracker not showing up when using Tab to select different elements in the same place.

Re: El Capitan

Fra — Sun, 29 Nov 2015 14:50:37 GMT

Confirm, I have the same problem with the tracker with use the tab

Francesco

OS X El Capitan

Anonymous — Sun, 29 Nov 2015 22:39:50 GMT

has anyone upgraded to this version; will ArchiCAD 18 & 19 run on it, what about all the other programs ?....

Re: OS X El Capitan

PB — Mon, 30 Nov 2015 16:41:50 GMT

AC19 has been running on El Capitan here for the last month, with no problems now unresolved. Having made a clean install of OSX 10.11, some of my ancillary software had issues that required patches (now updated by the publishers). Only thing to check, if memory serves, is the type of 'dongle' you are using: We transitioned to a software dongle and all is well....

Re: El Capitan

Katalin Borszeki — Tue, 01 Dec 2015 13:39:28 GMT

The tracker problem is caused by the same bug that was causing the Info Tag problem. If the cursor is moved a bit, the tracker reappears. This problem has already been fixed in build 7516, but the issuance of next ARCHICAD 18 update is currently indeterminate.
http://helpcenter.graphisoft.com/technotes/operating-systems/mac-os-x-10-11-el-capitan-beta/#Info_Tag_can8217t_be_displayedin_ARCHICAD_18

Re: El Capitan

Karl Barker — Thu, 03 Dec 2015 01:52:02 GMT

It would be good to get that hotfix out rather quickly as it is impossible to find the pallet to remove a boolean operation through the trackers.
We have to resort to selecting in plan and globally removing.