topic Re: Windows 10 N with Anniversary Update in Installation & update

Windows 10 N with Anniversary Update

Anonymous — Mon, 25 Mar 2024 09:02:58 GMT

I am unable to get AC19 running since the Windows 10 anniversary update. It cannot get past the GXMedia.dll error message. I have tried running the suggested updates but nothing has worked. I also tried the same things running as administrator but nothing has worked.

Suggestions please?

Re: Windows 10 N with Anniversary Update

NCornia — Sun, 28 Aug 2016 04:18:10 GMT

Hi Dtanton,

Sorry to hear about the trouble. Please see this Help Center article about the topic:

~~Best regards,~~

Re: Windows 10 N with Anniversary Update

Anonymous — Sun, 28 Aug 2016 23:45:46 GMT

thanks for the reply.
As I mentioned, I already tried the solutions listed on the page and they don't work.
suggestions please.

Re: Windows 10 N with Anniversary Update

Katalin Borszeki — Mon, 05 Sep 2016 11:51:06 GMT

Hi,
The Media Feature Pack versions of the HelpCenter article didn’t help, because you have another build of Windows 10 N (14393). We updated the article with your build. Please install this version then try to run ARCHICAD installer again.
https://support.microsoft.com/hu-hu/kb/3133719
http://helpcenter.graphisoft.com/?p=48274
best, k

Re: Windows 10 N with Anniversary Update

Anonymous — Tue, 06 Sep 2016 10:48:07 GMT

Thank you. was bashing my head against a brick wall with it. all working now!