topic Dimensions jumping in plan in Installation & update

Dimensions jumping in plan

Yvonne — Thu, 19 Nov 2020 00:51:05 GMT

Dimensions on plan went crazy when we went to publish the drawing. The numbers appeared onto of each other and the dimensions jumped. Refreshing and restarting the file didn't do anything.

Re: Dimensions jumping in plan

Christophe Fortineau — Thu, 19 Nov 2020 11:39:34 GMT

Hello Yvonne,

It true that it is strange !
What is your OS, your Archicad version, your hardware ?
Where do you see this kind of mistake ? (into a special view, all views)
What are your view parameters ?
Did you try to change your dimension parameters ?

Re: Dimensions jumping in plan

Yvonne — Fri, 20 Nov 2020 04:48:35 GMT

Hi Christophe,

We're running on windows 10/ intel core i9 /32GB ram 64 /bit operating system - archicad 23
This is the first time it's happened and only on this plan view. I don't think it's a view parameter issue as we didn't change anything. It was only when we went to publish it to pdf - thinking it's a glitch.
We rolled back to a back up and it's fine...

Re: Dimensions jumping in plan

Christophe Fortineau — Fri, 20 Nov 2020 07:30:21 GMT

Yvonne,

OK thanks about theses precisions.
Did you print a pdf or publish a pdf ?
It means 2 different results sometimes.
If you print a pdf windows made it.
If you publish a pdf archicad made it.
Then you will know which is wrong.

Have a great day !

Re: Dimensions jumping in plan

Yvonne — Tue, 24 Nov 2020 22:39:44 GMT

We published the pdf

Re: Dimensions jumping in plan

Christophe Fortineau — Thu, 26 Nov 2020 11:05:28 GMT

Hello Yvonne,

Are you able to share your PLN to help you ?

Re: Dimensions jumping in plan

Minh Nguyen — Mon, 30 Nov 2020 21:14:40 GMT

Dear Yvonne,

Thank you very much for your report!

I'm wondering if the problem is solved yet? How did you fix the issue?

Best regards,
Minh