topic Re: visual problem archicad 24 in Installation & update

visual problem archicad 24

Anonymous — Fri, 20 Nov 2020 08:17:04 GMT

Since i ve archicad 24 Anchor point is empty view also geometry method ,icon is working but no visual.

Re: visual problem archicad 24

Karl Ottenstein — Fri, 20 Nov 2020 23:11:37 GMT

What is your hardware / operating system. If Windows, you may need to update your graphics driver. If Mac, then if you have upgraded to Big Sur (NOT recommended) that could be the issue...

Re: visual problem archicad 24

Anonymous — Sat, 21 Nov 2020 17:46:02 GMT

i7 ram 32 GB cpu e5-1650v2@350ghz ,nVidia Quadro ,win 10

Re: visual problem archicad 24

Miha Nahtigal — Sat, 21 Nov 2020 18:46:28 GMT

Not a problem with AC. It's a bad crack. Purchase a licence

Re: visual problem archicad 24

Laszlo Nagy — Sun, 22 Nov 2020 13:50:24 GMT

Let's not assume the worst and make indirect accusations.
The problem may very well be caused by a graphics card issue as Karl suggested.

Re: visual problem archicad 24

Minh Nguyen — Mon, 23 Nov 2020 15:00:43 GMT

Dear Essam,

Thank you very much for the report and I am very sorry about the issue!

I looked for a similar record, but I was unable to find it. My suggestion is to perform a Preferences Cleaning (https://helpcenter.graphisoft.com/knowledgebase/25464/). This will reset the Work Environment, and hopefully, the issue will go away afterward.

Please let me know if it helps. Thank you very much!

Best regards,
Minh

Re: visual problem archicad 24

Anonymous — Tue, 24 Nov 2020 07:41:55 GMT

I guess that is it , thanks a lot for reply appreciate it .