topic Issue with ArchiCAd 18 build 3007 MacTel64 SOLO with OS10.10.1 in Installation & update

Issue with ArchiCAd 18 build 3007 MacTel64 SOLO with OS10.10.1

Michael Reed — Fri, 21 Nov 2014 09:26:51 GMT

We are having issues with the application when launching and when trying to save. It simply stops responding, and has to be force quitted. We understood that there was a hotfix due but to date this does not seem to be the case for the Solo edition, or even if this is an issued been addressed.
Has anyone else been experiencing similar problems.
These issues seem to be related to the Mac version, as another station using the same application on Windows 7 seems to be stable.

Re: Issue with ArchiCAd 18 build 3007 MacTel64 SOLO with OS1

Karl Ottenstein — Fri, 21 Nov 2014 18:14:45 GMT

I can't address if the hotfix has been released for the SOLO edition [surprising if it has not]... but since that edition is only available in the UK, you really need to contact the UK distributor for support.

Re: Issue with ArchiCAd 18 build 3007 MacTel64 SOLO with OS1

Michael Reed — Fri, 21 Nov 2014 21:37:09 GMT

Thanks Karl. I have also contacted Graphisoft in UK and will see what they advise.

Re: Issue with ArchiCAd 18 build 3007 MacTel64 SOLO with OS1

p_ckies — Sat, 14 Feb 2015 14:05:11 GMT

Karl wrote:
I can't address if the hotfix has been released for the SOLO edition [surprising if it has not]... but since that edition is only available in the UK, you really need to contact the UK distributor for support.

Dear Karl, The SOLO version also available here in Thailand too . I also got many issues with the 18 SOLO and OS 10.10. which happened only in SOLO version. I've try many times to report it to Thailand's distributer and they recognize it. They can't do anything or inform me any more than saying they already reported to GS. It's been 3-4 months since the 4020 released but no sign for any update for solo..... so I'm still waiting. I know that I paid for a cheaper version of license but I didn't realise that it will be treated this different T_T