topic Bug when displacing reference in Installation & update

Bug when displacing reference

Achille Pavlidis — Thu, 26 Nov 2020 09:19:11 GMT

When trying to temporarily displace reference and zooming in and out, multiple copies of the active view appear on screen.

Re: Bug when displacing reference

Minh Nguyen — Mon, 30 Nov 2020 21:21:28 GMT

Dear Achille,

Thank you for your report and I am very sorry about the issue!

I'm wondering if this happens to all of your projects, or with a/some specific projects only? When it happened, was there any external screen attached?

Furthermore, could you share a short video/gif of the issue for better understanding?

Thank you very much!

Best regards,
Minh

Re: Bug when displacing reference

Achille Pavlidis — Wed, 02 Dec 2020 07:03:00 GMT

Hi Minh,

This happens to all projects, and I have a second screen attached to my Mac

Sending a short video capture

Re: Bug when displacing reference

Minh Nguyen — Wed, 02 Dec 2020 14:22:08 GMT

Hi Achille,

Thank you very much for the short video, it's very helpful to us! I found that this is a known issue in our database, unfortunately, it did not receive much attention due to the lack of reports. We will bring it to the developers to ask for a fix.

Unfortunately, there is no workaround in this case, other than to avoid panning/zooming when Displace function is activated.

Thank you once again for your report! If you have any further questions, feel free to ask me again!

Best regards,
Minh