topic Re: ArchiCAD 22 can't do sun study animations using 3D window in Installation & update

ArchiCAD 22 can't do sun study animations using 3D window

Paul King — Wed, 25 Jul 2018 06:38:37 GMT

As usual, the very first thing I experienced after installing a new ArchiCAD version (in this case AC22 v3009) , was a bug

ArchiCAD 22 it seems has lost the ability to save out normal sunstudy animations from the 3D window - the resulting animation file outputs (either mp4 or wmv format) now just play a completely black animation (as in every frame being solid black).

While the animation is being generated, the 3D window in ArchiCAD displays the normal moving sun and shadows, so the problem lies with the movie file generation process, rather than the model content.

AC22 can still save out a series of still frames from the 3D window that are not solid black, but these omit the time stamp info for each frame (making them useless), and AC22 can still save out a Maxxon rendered animation, with the timestamp present, but this is not a practical alternative when lots of sun studies are required to investigate multiple options.

ArchiCAD 21 on same PC meanwhile continues to generate normal sunstudy output from a copy of the same file - demonstrating that this is not just a system or video codec issue.

What a comprehensive disaster!

Perhaps Graphisoft should proactively invite some of the older more productive testers back on to the beta testing team again, rather than leaving it to chance as to who discovers when testing is open in time to actually join....?

Re: ArchiCAD 22 can't do sun study animations using 3D window

Barry Kelly — Wed, 25 Jul 2018 07:22:27 GMT

No problem for me.
I just opened the default template and created a sun study (didn't change any settings).

Barry.

Re: ArchiCAD 22 can't do sun study animations using 3D window

Paul King — Wed, 25 Jul 2018 11:50:30 GMT

Bizzare. I wonder what is behind the difference in outcomes. I just tried the same test, from default template, and still get the 100% black animation.

Re: ArchiCAD 22 can't do sun study animations using 3D window

Barry Kelly — Thu, 26 Jul 2018 00:51:17 GMT

Paul wrote:
[censored]. I wonder what is behind the difference in outcomes. I just tried the same test, from default template, and still get the 100% black animation.

I have no idea sorry.
I see you have a more complicated video card set up than I do.
I have no idea if they will be involved in the process of making the MP4.
If they are, maybe 22 uses them differently to 21 (again I have no idea).

Do you have access to any other machines with 22 to give it a try there?

Barry.

Re: ArchiCAD 22 can't do sun study animations using 3D window

Paul King — Thu, 26 Jul 2018 01:04:43 GMT

OK, just tested AC22 on another windows 10 PC - just a laptop, so with a very simple videocard & monitor setup.
For me exactly the same issue occurred with sunstudy - every frame in resulting mp4 file is solid black, even though, onscreen, the sun study looks perfectly normal in the ArchiCAD 3D window for each frame as sun moves through the sky.

What ArchiCAD release are you running? I am on NZE 3009

Re: ArchiCAD 22 can't do sun study animations using 3D window

Barry Kelly — Thu, 26 Jul 2018 01:11:01 GMT

I was using AUS 3009.

Barry.

Re: ArchiCAD 22 can't do sun study animations using 3D window

Anonymous — Tue, 07 Aug 2018 22:36:26 GMT

Hi Paul,

Can you please try changing the display scaling. Santiago will contact you soon via your support ticket as well.

Re: ArchiCAD 22 can't do sun study animations using 3D window

Paul King — Wed, 08 Aug 2018 00:40:46 GMT

GM wrote:
Hi Paul,

Can you please try changing the display scaling. Santiago will contact you soon via your support ticket as well.

That works, thanks Gareth.

I hope it is fixed soon, as display scaling at 100% is just unworkable with a 4K screen

Re: ArchiCAD 22 can't do sun study animations using 3D window

Lingwisyer — Fri, 24 Aug 2018 03:33:59 GMT

Didn't they make some additions regarding 4k screens in AC22? Have you tried 100% scaling since changing over over.

Ling.

Re: ArchiCAD 22 can't do sun study animations using 3D window

Daniel Kovacs — Tue, 28 Aug 2018 12:02:03 GMT

Hello everyone,

Yes, it indeed looks like this is caused by the scaling of the OS: if it is anything but 100%, the result will be completely black. The workaround is actually pretty simple:
Right before you would export the MP4, you change the scaling to 100%, do the export, and then you can change it right back to 150%. The video should be fine in this case (I tested it on several machines). We will try to fix it in an update as soon as we can.

Regards,

Re: ArchiCAD 22 can't do sun study animations using 3D window

scom570 — Tue, 28 Aug 2018 21:54:23 GMT

I have the same issue and this is actually a very painful work around, however, I have an alternate solution.
My setup is a large hi res monitor as my main and a secondary monitor for e-mail, browsing, etc.
The main is set to 125% so I can actually see the icons while the second monitor is at 100%.
So I simply move the AC window over to the second monitor and run the sun study and it works. Still annoying but better than changing display settings IMO.

Re: ArchiCAD 22 can't do sun study animations using 3D window

Anonymous — Mon, 22 Oct 2018 16:26:07 GMT

Yes, it indeed looks like this is caused by the scaling of the OS: if it is anything but 100%, the result will be completely black. The workaround is actually pretty simple:
Right before you would export the MP4, you change the scaling to 100%, do the export, and then you can change it right back to 150%. The video should be fine in this case (I tested it on several machines). We will try to fix it in an update as soon as we can.

Thanks Daniel - Scaling of monitor was the culprit. Changed the scaling to 100% and the sun study saved out fine. Thanks for posting

Re: ArchiCAD 22 can't do sun study animations using 3D window

Anonymous — Mon, 22 Oct 2018 16:27:47 GMT

scom570 wrote:
I have the same issue and this is actually a very painful work around, however, I have an alternate solution.
My setup is a large hi res monitor as my main and a secondary monitor for e-mail, browsing, etc.
The main is set to 125% so I can actually see the icons while the second monitor is at 100%.
So I simply move the AC window over to the second monitor and run the sun study and it works. Still annoying but better than changing display settings IMO.

Cracking Idea! Cheers

Re: ArchiCAD 22 can't do sun study animations using 3D window

Anonymous — Tue, 23 Apr 2019 10:04:24 GMT

Did this ever get sorted? This is the first time that I've tried to do Sun Studies on AC22 and the MP4 is all black. I did see that it was going to get sorted, but it obviously hasn't. Any suggestions? What is the 100% that was mentioned? The screen percentage?

thanks for any help.

Re: ArchiCAD 22 can't do sun study animations using 3D window

Paul King — Tue, 23 Apr 2019 10:08:30 GMT

Geblues wrote:
Did this ever get sorted? This is the first time that I've tried to do Sun Studies on AC22 and the MP4 is all black. I did see that it was going to get sorted, but it obviously hasn't. Any suggestions? What is the 100% that was mentioned? The screen percentage?

thanks for any help.

The '100%' in this case refers to Windows 10 desktop display scaling

Re: ArchiCAD 22 can't do sun study animations using 3D window

Daniel Kovacs — Tue, 23 Apr 2019 10:56:54 GMT

Hello Everyone,

Just want to let you know, that we plan to release a fix for this in the next update of AC22 (build 70xx). You will find it in the release note as fix #250854.

Until then the scaling solution seems to be the best option still.

Regards,

Re: ArchiCAD 22 can't do sun study animations using 3D window

Anonymous — Wed, 11 Sep 2019 10:26:14 GMT

Did this ever get sorted? I don't want to have to change the screen resolution from 125% to 100% just to do a sun study. My main computer is still Windows 7. I don't know how I could change my second monitor to 100% as suggested earlier.

There was mention in April about a fix... It is now Sept, did the fix actually happen? Or am I one of the few that it actually affects?

Re: ArchiCAD 22 can't do sun study animations using 3D window

Paul King — Wed, 11 Sep 2019 10:48:25 GMT

Geblues wrote:
Did this ever get sorted? I don't want to have to change the screen resolution from 125% to 100% just to do a sun study. My main computer is still Windows 7. I don't know how I could change my second monitor to 100% as suggested earlier.

There was mention in April about a fix... It is now Sept, did the fix actually happen? Or am I one of the few that it actually affects?

Not fixed in my testing.
Here in NZ we are still on patch 6.xxx, and the roadmap for a fix noted above was for not until 7.xxx.

Suspect it may be not be fixed in time to beat the changeover to AC23
.