topic Re: How to fix the "Warning!" in Installation & update

How to fix the "Warning!"

4hotshoes — Tue, 31 Jul 2018 21:12:51 GMT

This warning box keeps popping up with no information or options. Is there a place logged in my project where I can fix this. Otherwise it is just unhelpful and annoying.

Re: How to fix the "Warning!"

4hotshoes — Thu, 02 Aug 2018 15:37:56 GMT

It comes up when I open the project and when editing a wall. It may come up for other things too, but not sure yet. What causes such an error?

Re: How to fix the "Warning!"

Erwin Edel — Fri, 03 Aug 2018 06:36:33 GMT

Best to get in touch with your reseller and send them the file, they can get in touch with Graphisoft directly if needed.

Re: How to fix the "Warning!"

Marton Kiss — Mon, 06 Aug 2018 06:15:07 GMT

As Erwin mentioned please get in touch with your local reseller and they will help to troubleshoot the problem.

The next time this error comes create a Support Package right away (from the Help Menu) - that has all the diagnostic data that may be required during the investigation.

A few ideas that may help:
- release all by all teamwork users, reserve all by the particular user and then Send and Receive + Release All
- if the above does not help, save off the pln and re-share it (but please create the support package prior that to make sure we have the diagnostic data)