topic Re: AC19 Upgrade error? in Installation & update

AC19 Upgrade error?

KeesW — Fri, 30 Oct 2015 06:22:24 GMT

I attach an error message received since upgrading my AC19 with upgrade 4100. No idea what it means or what I should do.

Re: AC19 Upgrade error?

Barry Kelly — Sun, 01 Nov 2015 01:20:32 GMT

Has this file been quarantined by your anti-virus software?
If so then maybe you can restore it.
If not all I can thing of is to reapply the hotfix or possibly even Archicad and then the hotfix again.

I am in a habit of duplicating and renaming my Archicad program folder before I apply a hotfix.
That way I always have the original un-hotfixed version I can fall back on if I need to.

Barry.

Re: AC19 Upgrade error?

Anonymous — Sun, 01 Nov 2015 08:00:57 GMT

Barry wrote:

I am in a habit of duplicating and renaming my Archicad program folder before I apply a hotfix.
That way I always have the original un-hotfixed version I can fall back on if I need to.

Barry.

That's a good idea I'm gonna steal, thanks Barry.

Re: AC19 Upgrade error?

KeesW — Sun, 01 Nov 2015 22:43:55 GMT

Thanks Barry.
I put the hotfixes in my download directory that also contains the original AC files. That way I can always go back.

I did turn off the virus checker before installing the hotfix version. I've now removed and reinstalled AC19, will turn off my virus checker (NOD32) and will try to install the hotfix.