topic Re: "Broken" 2D print window in Installation & update

"Broken" 2D print window

Anonymous — Mon, 10 Jun 2019 11:07:12 GMT

I suppose this is not only an Archicad problem, but it occured in my Archicad print window. Somehow the window pops up and its cropped. It is impossible to strech it like a standard window. I'm rushing through the Internet in search of answer, but there is none. Any help with that?

Thank you!

Re: "Broken" 2D print window

Lingwisyer — Tue, 11 Jun 2019 02:54:28 GMT

Do you have scaling active in Windows/OSx?

Ling.

Re: "Broken" 2D print window

Barry Kelly — Tue, 11 Jun 2019 03:46:34 GMT

Lingwisyer wrote:
Do you have scaling active in Windows/OSx?

By this Ling means your display scaling.

Barry.

Re: "Broken" 2D print window

Anonymous — Tue, 18 Jun 2019 08:10:30 GMT

I do have 150% (I work in 3840x2160). Changing the scale settings seems to have no influence in this case.

Re: "Broken" 2D print window

Barry Kelly — Tue, 18 Jun 2019 08:26:44 GMT

Piotr wrote:
I do have 150% (I work in 3840x2160). Changing the scale settings seems to have no influence in this case.

You may have to restart your machine to see any change to the dialogue.
It may not be the solution though.

Archicad works best at 100%, but I think 200% also works - but may too big.
I have heard of problems when other scales are used.

Barry.

Re: "Broken" 2D print window

Anonymous — Tue, 18 Jun 2019 09:58:51 GMT

OK, that works good after I restarted the machine. I've changed the settings again to 150% and it also works well.

Thank You guys! Nice that I'm always finding an answer here. Much apreciate!

Re: "Broken" 2D print window

Barry Kelly — Wed, 19 Jun 2019 01:32:58 GMT

Piotr wrote:
I've changed the settings again to 150% and it also works well.

It may only look good until the next time you restart your machine.

Barry.

Re: "Broken" 2D print window

Lingwisyer — Wed, 19 Jun 2019 02:12:28 GMT

Piotr wrote:
I've changed the settings again to 150% and it also works well.

Chances are that if you restart your machine again, the scaling issue will appear again...

Re: "Broken" 2D print window

bonevs — Mon, 27 Jun 2022 11:55:07 GMT

Hello, I have the same issue and tried the things you wrote, but nothing happend. Could you give me some other solutions for AC 25

Re: "Broken" 2D print window

Laszlo Nagy — Mon, 27 Jun 2022 18:54:56 GMT

So, you:

1. Switched Scaling to 100%.

2. Restarted Windows.

3. Restarted Archicad.

and the Dialog still gets cropped?

One thing about scaling and resolution: when I bought my 4K monitors, I was thinking between 3840x2160 resolution with 150% scaling and 2560x1440 resolution with 100% scaling. Both achieve the same visual result, or if there was a difference I could not tell. I decided to use the latter so I would not have to use Scaling.