topic Re: Archicad 21 problem with 3D Window move, pan and orbit in Installation & update

Archicad 21 problem with 3D Window move, pan and orbit

Anonymous — Fri, 29 Sep 2017 18:21:52 GMT

Hello all;

I was wandering if someone can help me, I just downloaded Archicad 21 since I was working on 18 for a long time with no problems. But now in the archicad when the project get to some point of complexity (not really so complex) the model starts to appear odd (like with some vectorial transparency) when I move througt it. And until now I cant find which is the problem!

Here is a example in a model I just created to show you whats happening:

would apreciate if anyone can help me.

Re: Archicad 21 problem with 3D Window move, pan and orbit

James B — Fri, 29 Sep 2017 18:38:51 GMT

Looks like the internal basic engine, and not OpenGL.
Check the 3D style you have applied to the 3D window, each style saves which engine you are using. You can access the 3D styles dialogue from the context menu or options bar at the bottom.

Re: Archicad 21 problem with 3D Window move, pan and orbit

Anonymous — Fri, 29 Sep 2017 19:32:20 GMT

Hi thanks for your answer!, I already tried to change to every other 3D style and this happens in all of them (except the ware-frame style wich works pretty slow), about the OpenGl some of the styles say something like "OpenGL engine no aviable"
any clue?
thank you

Re: Archicad 21 problem with 3D Window move, pan and orbit

James B — Fri, 29 Sep 2017 19:44:53 GMT

Check the Add-on Manager, to see the status of OpenGL.

Re: Archicad 21 problem with 3D Window move, pan and orbit

Anonymous — Fri, 29 Sep 2017 19:52:11 GMT

I checked, says OpenGL 3.1.0

Re: Archicad 21 problem with 3D Window move, pan and orbit

James B — Fri, 29 Sep 2017 19:53:38 GMT

I meant Add-on Manager inside ARCHICAD

Re: Archicad 21 problem with 3D Window move, pan and orbit

Anonymous — Fri, 29 Sep 2017 20:20:35 GMT

Oh ok can you tell me where I find it?

Re: Archicad 21 problem with 3D Window move, pan and orbit

James B — Fri, 29 Sep 2017 20:23:54 GMT

Francfab wrote:
Oh ok can you tell me where I find it?

Under the options menu.
https://helpcenter.graphisoft.com/guides/archicad-21/archicad-21-reference-guide/user-interface-reference/dialog-boxes/add-on-manager/

Re: Archicad 21 problem with 3D Window move, pan and orbit

Anonymous — Fri, 29 Sep 2017 20:33:22 GMT

Ok, im in but can´t find the OpenGL in the list

Re: Archicad 21 problem with 3D Window move, pan and orbit

James B — Sat, 30 Sep 2017 08:38:51 GMT

Francfab wrote:
Ok, im in but can´t find the OpenGL in the list

I don’t have AC in front of me until Monday. You can try checking your video card drivers to see if they are up to date also.

Re: Archicad 21 problem with 3D Window move, pan and orbit

Anonymous — Wed, 04 Oct 2017 15:51:43 GMT

hey! hope you can continue helping me,
so I checked and I think the video card drivers seems to be updated

It is:

Intel HD Graphics
Driver Version: 9.17.10.4459
DirectX* Version: 11.0
Physical Memory: 8104 MB
Processor: Intel(R) Core(TM) i5-2320 CPU @ 3.00 GHz
Processor speed: 2993 MHz

Also I still don't find an OpenGL item inside Archicad add_on manager list

Re: Archicad 21 problem with 3D Window move, pan and orbit

James B — Wed, 04 Oct 2017 16:01:30 GMT

Francfab wrote:
hey! hope you can continue helping me,
so I checked and I think the video card drivers seems to be updated

It should be appearing in the Add-on Manager inside AC. Are you running AC in the native operating system environment of your computer? Some remote viewer apps don't support OpenGL for example.

I can suggest re-installing AC then.

Re: Archicad 21 problem with 3D Window move, pan and orbit

Anonymous — Wed, 04 Oct 2017 16:09:49 GMT

I just have one operating system, the native one of the computer Windows 10, and I have OpenGL, I can't understad why AC doesn't recognise it. should I re-install it anyway?

Re: Archicad 21 problem with 3D Window move, pan and orbit

Anonymous — Wed, 04 Oct 2017 16:21:54 GMT

So I have AC 18 version too (which I used before), and I find that in its Add-on list it does have OpenGL, so I check the url and try to add the extension in AC 21 and it didn't let me, even if there is an OpenGL extension in an AC 21 folder named visualization.

Re: Archicad 21 problem with 3D Window move, pan and orbit

Anonymous — Sat, 23 Dec 2017 11:48:36 GMT

I had the same problem yesterday, AC21 could not find the OpenGL Add-On, it wasn't in the list and I could not even add it manually...

For me it turned out to be a problem with the video drivers installed on my HP ProBook 6470b with an Intel HD Graphics 4000 video card. With the default (and latest, officially supported) driver from HP, which is 9.17.10.4229 (26.05.2015), I got the "OpenGL has been disabled" error, though the OpenGL version supported by this driver is 4.0 (I verified it also with a third party tool).

The solution was upgrading the driver manually using the guidelines from Intel: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html . With the latest driver 10.18.10.4653 (07.04.2017) it seems to work now, I can select and use the OpenGL option in the 3D-Engine dropdown menu.

Re: Archicad 21 problem with 3D Window move, pan and orbit

Roopa A — Sat, 30 Dec 2017 06:54:50 GMT

How can I import the add on to archicad and use it.