topic ArchiCAD 22 Severe Performance Issues in Installation & update

ArchiCAD 22 Severe Performance Issues

Chris Grantham — Tue, 21 Aug 2018 16:07:51 GMT

I just downloaded 22 and have started to play with it (no production yet), and have found to it be incredibly laggy and slow to the point where it is unusable for any type of project. All I have done thus far is open the default template. By all accounts I have plenty (albeit slightly older) of computer to run it. Anyone else having this problem?

Re: ArchiCAD 22 Severe Performance Issues

Eduardo Rolon — Tue, 21 Aug 2018 20:27:08 GMT

Totally the oposite.

Re: ArchiCAD 22 Severe Performance Issues

Karl Ottenstein — Wed, 22 Aug 2018 03:29:55 GMT

ejrolon wrote:
Totally the oposite.

Same here - 22 feels much more responsive than 21. I posted earlier today, but that post got deleted - I noticed the forum was giving error messages... hope too many other posts by folks weren't also deleted during a database restoration.

Chris, it may be related to your older graphics adapter. You might want to contact tech support to see if they have any ideas.

Re: ArchiCAD 22 Severe Performance Issues

Barry Kelly — Wed, 22 Aug 2018 03:55:24 GMT

Maybe adding the Graphisoft folders to your anti-virus exceptions list might help.
It seemed to work for version 20.
I haven't noticed any problems with 22, but then I have these exceptions already in place.

https://archicad-talk.graphisoft.com/viewtopic.php?f=13&t=59564

Barry.

Re: ArchiCAD 22 Severe Performance Issues

James B — Wed, 22 Aug 2018 09:49:03 GMT

I'm not sure if this will help. In the Work Environment / Advanced Redraw Options, Memory Usage slider. Trying moving the slider down one position from the High position.

Re: ArchiCAD 22 Severe Performance Issues

Chris Grantham — Wed, 22 Aug 2018 15:33:58 GMT

Hey Guys,
Thanks for the responses. I just tested 22 on the iMac in the office and it is a night and day difference. I am however slightly surprised that it would run so poorly on my Macbook Pro.
James, I tweaked those work environment settings you mentioned but that didn't help. Thanks for the suggestion though.

Barry, since I am on a mac im not sure I have anti-virus exceptions. Am I missing something?

I have had some other funny behavior with my MBP, so it might be time for a clean install. It may also be the case that the life span for a MBP for this type of work is only about 3.5-4 years.

Thanks again guys.

Re: ArchiCAD 22 Severe Performance Issues

Barry Kelly — Thu, 23 Aug 2018 00:59:08 GMT

Chris wrote:
Barry, since I am on a mac im not sure I have anti-virus exceptions. Am I missing something?

I don't know sorry.
I have never used a Mac.
I have heard they are much safer against viruses but I assumed that they would still have some sort of virus protection.
Maybe a Mac user could say.

Barry.

Re: ArchiCAD 22 Severe Performance Issues

Ralph Wessel — Thu, 23 Aug 2018 07:27:03 GMT

Chris wrote:
Hey Guys,
Thanks for the responses. I just tested 22 on the iMac in the office and it is a night and day difference. I am however slightly surprised that it would run so poorly on my Macbook Pro.
James, I tweaked those work environment settings you mentioned but that didn't help. Thanks for the suggestion though.

Barry, since I am on a mac im not sure I have anti-virus exceptions. Am I missing something?

I have had some other funny behavior with my MBP, so it might be time for a clean install. It may also be the case that the life span for a MBP for this type of work is only about 3.5-4 years.

Thanks again guys.

The performance of that machine shouldn't be so markedly different from one version of AC to another – a 4 year old MBP should be fine for most purposes. You could try reinstalling AC22 for a start. Also, run the diagnostics in Disk Utility to make sure there isn't something amiss with your data storage (best done by booting into recovery mode). If that fails, you can reinstall the OS from recovery mode without disrupting anything else you have installed – it's very rare that you need to do that though.

It's possible you have installed something long ago that is now dragging the machine down, but I would have expected it to affect other things too. Take a look at what's happening in Activity Monitor while using AC22 to see if anything else is hogging the processor.

If all else fails, someone from GS support or Apple might be able to run some diagnostics.

Re: ArchiCAD 22 Severe Performance Issues

Anonymous — Thu, 23 Aug 2018 10:32:09 GMT

Chris,
Does your MacBook Pro have a discreet graphics card or is it using the Intel Iris graphics. The integrated graphics is not powerful enough to smoothly run ArchiCAD these days
Scott

Re: ArchiCAD 22 Severe Performance Issues

Erwin Edel — Thu, 23 Aug 2018 11:28:24 GMT

If that iMac is an older model, it might not be a 'retina' type machine and won't be trying to push so many pixels.

If it is a lot more recent, it probably has a better GPU.

If you have a NVIDIA gpu in there, you might try installing the NVIDIA web driver to see if it makes any difference.

If it only has the Intel HD Graphics 4000, as Scott pointed out: that won't cut it.

Re: ArchiCAD 22 Severe Performance Issues

Chris Grantham — Thu, 23 Aug 2018 15:10:09 GMT

Well... long story short I ended up doing an erase and clean install of MacOS and now every problem I have ever had is solved. I feel worse for the my IT Pro who was helping me set up a remotely hosted Bimcloud! We couldn't figure out what the problems was. Now 22 works great, and the remote Bimcloud Basic set up is the fastest teamwork scenario I have ever worked on! Sorry this was a whole lot of noise for nothing.

So Ralph, you win!

Scott/Erwin, yes I am running the intel iris graphics card. When I purchased the machine I had it fully spec'd out save an enormous SSD. It seemed crazy that it would already be outdated, but I'll give it another year. 32gb of ram is very enticing on a laptop!
-Chris

Re: ArchiCAD 22 Severe Performance Issues

Erwin Edel — Fri, 24 Aug 2018 09:14:19 GMT

While RAM is awesome, you need a dedicated GPU really. It doesn't have to super top end, but onboard graphics is just not suited for 3D applications.

I have a cheap ASUS laptop at home, the screen quality is horrible, but with a RAM upgrade to 8GB and a 256 GB SSD it is capable of running ARCHICAD20 (last version I tried on it) mostly due to a nvidia GPU.

Re: ArchiCAD 22 Severe Performance Issues

Ralph Wessel — Fri, 24 Aug 2018 09:26:53 GMT

The graphics hardware in any 15" MacBook Pro will be more than enough for our purposes. More RAM extends the life-span of the machine – you may not need it all now, but you can be sure the situation will be different in 4 years.

Re: ArchiCAD 22 Severe Performance Issues

Chris Grantham — Tue, 28 Aug 2018 18:04:07 GMT

The macbook pro that I have does have a dedicated GPU. Oddly, the spec on my MBP and the iMac is very similar with the exception of double the RAM.

Erwin wrote:
While RAM is awesome, you need a dedicated GPU really. It doesn't have to super top end, but onboard graphics is just not suited for 3D applications.

I have a cheap ASUS laptop at home, the screen quality is horrible, but with a RAM upgrade to 8GB and a 256 GB SSD it is capable of running ARCHICAD20 (last version I tried on it) mostly due to a nvidia GPU.

Re: ArchiCAD 22 Severe Performance Issues

heathldesign — Tue, 01 Jan 2019 03:40:18 GMT

I'm seeing similar problems in my late 2015 imac with AC 22. I have 32G ram an ssd but i find it really laggy. I only do single family homes and though the models are quite big they are not big by industry standards. when i make a change to a window say, the 3D window will take 2-3 seconds or so to update.