topic Archicad 19 installation crashes - Windows 10 in Installation & update

Archicad 19 installation crashes - Windows 10

Anonymous — Tue, 26 Mar 2024 12:51:55 GMT

Archicad 19 installation crashes when I start it with no error message. Does anyone know a fix for this?

I'm running windows 10 home edition 64 bit on a MSI GE62 laptop
8GB ram
Core i7 5700
NVIDIA GeForce GTX 950M

Re: Archicad 19 installation crashes - Windows 10

Anonymous — Tue, 08 Dec 2015 18:32:46 GMT

Hi, I face the same problem as well. I am using MSI computer as well. Could MSI be the problem?

MSI GE72 2QF Apache Pro
Windows 10 Home
RAM: 16GB
i7-5700HQ CPU 64 Bit Processor
Graphics 5600
GTX 970M

Re: Archicad 19 installation crashes - Windows 10

Laszlo Nagy — Thu, 10 Dec 2015 22:21:05 GMT

The first thing I would be suspecting is some software pre-installed by MSI. Several years ago I had an Acer laptop and one of the pre-installed Acer softwares didn't let ArchiCAD access the Program Files folder during installation and this prevented ArchiCAD from installing.
You could try checking whether uninstalling some of these programs solves this problem.
Or try to start your computer in Safe Mode where those applications are not started to interfere with ArchiCAD.

Re: Archicad 19 installation crashes - Windows 10

Anonymous — Sat, 12 Dec 2015 08:26:16 GMT

I have the same problem with my new msi desktop. Was able to install it in safe mode, but then there is upgrading issues.
Have you found out which of the preinstalled program(s) cause the problem??

Re: Archicad 19 installation crashes - Windows 10

Laszlo Nagy — Mon, 14 Dec 2015 16:12:40 GMT

In case of my Acer it was a program called eDataSecurity. It had something to do with protecting access to files and folders and that interfered with ARCHICAD's attempt to write data into certain folders.
In case of MSI it is obviously some other program but it may do something similar that is causing this issue.

Re: Archicad 19 installation crashes - Windows 10

Anonymous — Thu, 17 Dec 2015 12:39:30 GMT

Uninstalled some of the msi stuff (not sure which one it was) and it worked thank you

Re: Archicad 19 installation crashes - Windows 10

Anonymous — Tue, 23 Feb 2016 17:40:04 GMT

Hello everyone,

I seem to be facing the same problem with Archicad 19 Student Version, I open the installer with Administrator Rights it starts extracting the archives to the temp folder, eventually the extractor closes and nothing happens.

I've also tried un-checking the box "Erase temporary files after installation" and changing the directory folder to the desktop and opening the setup files after the extraction process, yet I receive the error of missing files for the installation.

I have a AVELL (local brand) with Windows 10 Home Edition 64bits, Intel Core I5-4210M 2.60GHz, 16gb Ram, Nvidia Geforce 840m. I''ve also tried, updating Java (using the version on Archicad website), running in safe mode.

I couldn't find what pre-installed programs Avell uses that could be causing this problem.

Thanks in advance