topic Re: Crash when populating Sections on sheets in Installation & update

Crash when populating Sections on sheets

tomyg — Wed, 17 Feb 2021 03:16:13 GMT

Hi,

I seem to be having a consistant problem on a staff members computer. Keeps crashing on some bigger residential jobs when we go to the sections layout/sheet

AC24-2021-02-17-01-11-10-1046

Re: Crash when populating Sections on sheets

tomyg — Wed, 17 Feb 2021 03:17:59 GMT

sorry! i just realised i posted this into the wrong section.

Re: Crash when populating Sections on sheets

Barry Kelly — Wed, 17 Feb 2021 03:38:45 GMT

tomyg wrote:
sorry! i just realised i posted this into the wrong section.

No problems - I have moved it.

I have no de what the problem is though.
The actual sections are fine, just a problem when you go to that particular layout page?
Does it help if you create a new page?

Barry.

Re: Crash when populating Sections on sheets

Minh Nguyen — Fri, 19 Feb 2021 08:49:24 GMT

Dear Tomy,

Thank you very much for the report and I am very sorry about the experience!

Based on the crash report, I could see that you are still using the initial release build of Archicad 24 (3008). I would like to make sure that the issue no longer happens with the latest public update for Archicad 24 (currently 4018). Could you update your Archicad installation and let us know the result? Thank you very much!

Best regards,
Minh