topic Re: amd ryzen 3700 with vega 10 in Installation & update

amd ryzen 3700 with vega 10

Anonymous — Fri, 06 Sep 2019 18:14:38 GMT

Hi!
I have recently bought hp envy with amd ryzen 3700 APU. it has amd vega 10 graphics.
When I open 3d in archicad with openGL enabled I get black screen. I can se grid. When I orbit or pan a model it gets visible.
Driver is latest.
Does anyone has any experience with it?

Re: amd ryzen 3700 with vega 10

Anonymous — Fri, 06 Sep 2019 22:35:33 GMT

I think you will find that the graphics is not up to the minimum specification for ARCHICAD you need a discreet graphics card that supports OpenGL 3.3

Re: amd ryzen 3700 with vega 10

Anonymous — Sat, 07 Sep 2019 05:34:22 GMT

hm,
but when I go to explore mode or orbit or even when I right click in the screen model is shown.

So this is not like black window with nothing it looks like it is dark night since there is a model.

In GPU driver it says that it supports OpenGL 4.6.

Re: amd ryzen 3700 with vega 10

Anonymous — Sat, 07 Sep 2019 07:50:12 GMT

Ok, could initial view have been inside a solid element such as a wall and once you navigate it moves the camera into space?

Re: amd ryzen 3700 with vega 10

Anonymous — Sun, 08 Sep 2019 05:35:39 GMT

no, there is no object blocking the view.
This issue is most probably an driver issue.

Is there anyone who had similar issue and can solve this with proper suggestion?

https://helpcenter.graphisoft.com/knowledgebase/83528/
Here it states that:
AMD's Ryzen processors with integrated Vega 10 & Vega 8 graphics processors perform significantly better than the rest of iGPU solutions

but in my case it does not perform at all since there is no 3d when stationary. If I start to move through the space I can see the building.

Re: amd ryzen 3700 with vega 10

Barry Kelly — Sun, 08 Sep 2019 13:28:16 GMT

Switch your 3D window settings to use the internal engine rather than the
OpenGL.
If you can now navigate successfully in 3D then the issue is with OpenGL.

Barry.

Re: amd ryzen 3700 with vega 10

Vasek — Mon, 09 Sep 2019 14:49:13 GMT

Hi
Did you find any solution? I have the same problem (Ryzen5 2400G with Radeon RX Vega 11) ...

Internal engine is OK but it is not the same quality as OpenGL...

Thank you ...

Re: amd ryzen 3700 with vega 10

Vasek — Fri, 13 Sep 2019 15:18:54 GMT

So in my case I found the solution - It was necessary to downgrade the graphics driver - version Adrenalin 19.5.2 is working as I expect ...

Re: amd ryzen 3700 with vega 10

Anonymous — Wed, 16 Oct 2019 20:06:47 GMT

I have downgraded to 19.1.1 and it worked until few days ago.
now I have problem again.
Is you situation still good?

Re: amd ryzen 3700 with vega 10

Anonymous — Wed, 16 Oct 2019 20:47:42 GMT

now I have installed radeon 19.5.2 and now is working again.

Re: amd ryzen 3700 with vega 10

Vasek — Mon, 16 Dec 2019 16:03:40 GMT

New information - Radeon 19.12.2 is working again - OpenGL is OK (AC 22) ...