topic Graphics Driver Error in Installation & update

Graphics Driver Error

Anonymous — Fri, 20 Jan 2017 11:27:51 GMT

Good morning

I am using Archicad 20 and receive the following error message, at what seem to be random intervals.

Grpahics Card Error

I have removed and previous drivers using the AMD util. and I have also installed the latest graphics driver. Archicad has also been updated.

Another user has started to have the exact same issue.

I can send on the bug reports.

Any help/suggestions would be greatly appreciated.

Re: Graphics Driver Error

Laszlo Nagy — Mon, 23 Jan 2017 05:29:16 GMT

I will report this GRAPHISOFT. It seems from the error message that the CineRender module experiences the crash, not the core ARCHICAD program.
Curious. In any case, they will know what to do about it.

Re: Graphics Driver Error

Anonymous — Wed, 01 Feb 2017 12:42:28 GMT

laszlonagy wrote:
I will report this GRAPHISOFT. It seems from the error message that the CineRender module experiences the crash, not the core ARCHICAD program.
Curious. In any case, they will know what to do about it.

Hi Laszlo

Thank you for sending on the details. Did you hear anything back from GRAPHISOFT? I have had no contact from them myself.

Re: Graphics Driver Error

Laszlo Nagy — Tue, 07 Feb 2017 06:36:18 GMT

Me neither, but to tell you the truth I don't usually get or expect a response either.
In any case, the best thing you can do is make sure to always have the latest patch installed because they always contain many bug fixes. For example, the latest AC20 patch came out just recently:

http://www.graphisoft.com/downloads/archicad/updates/AC20/AC20-4020to5011-ReleaseNotes.html