topic Re: Archicad 19 installation cannot be started in Installation & update

Archicad 19 installation cannot be started

Anonymous — Tue, 26 Mar 2024 12:45:42 GMT

My Archicad 19 installation gives me the following error message:

Installation cannot be started. Please check the installation files.

I've tried to disable AVG antivirus and reinstalled java but that did not solve the problem.

Does anyone know a fix for this problem?

I'm running windows 10 on a Lenovo Y510P laptop
16GB ram
Core i7 4700MQ
NVIDIA GeForce GT 775M SLI

Re: Archicad 19 installation cannot be started

Laszlo Nagy — Fri, 05 Feb 2016 20:19:22 GMT

Sometimes there is a download error. You can try downloading the file again and see if that works.
Also make sure you have administrator rights when installing ARCHICAD.

Re: Archicad 19 installation cannot be started

Jeff Kogut — Tue, 16 Feb 2016 15:30:53 GMT

I've been running Java 8 update 40 in order to maintain backward compatibility with detail markers originally placed in .pln files started in 17 or earlier.

I installed the update and I thought I was in the same boat as Mskov with the latest 5005 update. But the ArchiCAD splash screen came up after about 5 minutes. And then the clue - a Java prompt. I installed the latest Java and rebooted. Now it works as normal.

Re: Archicad 19 installation cannot be started

Anonymous — Sat, 26 Mar 2016 11:14:31 GMT

Hello. New here.

I just got my archicad 19 licence and I have the exact same error. Does someone have a solution for this?

I have tried:

Redownloading
Updating java(also using a older version of java, JRE 8 build 45)
Disabling firewall/antivirus
"Run as administrator"
Windows is updated to the latest.

Extra info:
Fresh windows 10 install
PC is a HP zbook 17 G2

Any ideas?

Re: Archicad 19 installation cannot be started

Laszlo Nagy — Tue, 29 Mar 2016 12:20:05 GMT

It could also be that some software pre-installed with Windows by the hardware vendor is blocking access to some folders the ARCHICAD installation wants to access. In your case you should look at programs installed by HP.