topic Re: Symbols not showing up in infobox in Installation & update

Symbols not showing up in infobox

Anonymous — Wed, 07 Apr 2021 07:59:57 GMT

Hello is there a fix to this problem ? I seem to be the only one to have this problem....

Archicad 24 in German if it matters.
Windows 10

Re: Symbols not showing up in infobox

Barry Kelly — Wed, 07 Apr 2021 08:54:15 GMT

I think this was mentioned here once before.
I would check that your video drivers are up to date.

Barry.

Re: Symbols not showing up in infobox

Anonymous — Wed, 07 Apr 2021 09:30:06 GMT

Hello Barry, I did search but found nothing.

I just reupdated my drivers and restarted my pc but to no avail, problem still existing.

Re: Symbols not showing up in infobox

Barry Kelly — Thu, 08 Apr 2021 01:17:29 GMT

It can be hard sometimes finding the correct terms to search for that would have been used in the other post.
I will have a look later when I get some spare time.

The only other thing I can think of off the top of my head is if you are using display scaling in your operating system.
I find anything other than 100% can cause issues - at least it used to in some older versions.
Not so sure about the new ones but then I have it set to 100% now anyway.

Barry.

Re: Symbols not showing up in infobox

Laszlo Nagy — Sun, 11 Apr 2021 21:37:39 GMT

Odair wrote:
Hello is there a fix to this problem ? I seem to be the only one to have this problem....

Archicad 24 in German if it matters.
Windows 10

Which AC24 build are you on?
The latest Update, build 5000 is now out, you might want to try to update to it if you have not done so, it may handle the issue.

Re: Symbols not showing up in infobox

Minh Nguyen — Tue, 13 Apr 2021 12:30:14 GMT

Dear Odair,

Thank you very much for the question!

From my experience, this issue seems to be a rare one. First, I would make sure that Archicad is up-to-date as Laszlo mentioned. If it doesn't help and the issue persists, I suggest doing a Preferences Cleaning (https://helpcenter.graphisoft.com/knowledgebase/25464/). It will reset the work environment, which hopefully will reset the Infobox to its correct state.

Let me know how it goes for you!

Best regards,
Minh