topic Re: BIMx Viewer Windows 2008 R2 in Installation & update

BIMx Viewer Windows 2008 R2

Anonymous — Tue, 26 Mar 2024 13:59:15 GMT

I'm trying to get BIMx Desktop Viewer 18 running on a Windows 2008 R2 Server. When I launch the application I get a black screen with the text "Graphisoft BIMx 18.3006 Viewer Version" then it crashes.

It's a Virtual Machine running on ESXi that has a dedicated Hardware Graphics accelerator (NVIDIA Quadro K4000), there is NO virus protection at this stage although I intend to introduce some when I confirm everything is working. Hardware specs are 16GB Mem , 4 vCPU.

Below is the event log generated by WER.

Version=1
EventType=PCA2
EventTime=130723271023241250
Consent=1
ReportIdentifier=92df6f48-d812-11e4-8c83-00155d1b6e00
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=BIMx.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=18.0.0.3006
Sig[2].Name=Problem Signature 03
Sig[2].Value=ArchiCAD 18.0.0 Component
Sig[3].Name=Problem Signature 04
Sig[3].Value=ArchiCAD
Sig[4].Name=Problem Signature 05
Sig[4].Value=Graphisoft SE
Sig[5].Name=Problem Signature 06
Sig[5].Value=200
Sig[6].Name=Problem Signature 07
Sig[6].Value=-1
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.272.7
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=5129
FriendlyEventName=Program Compatibility
ConsentKey=PCA2
AppName=ArchiCAD 18.0.0 Component
AppPath=C:\Program Files\GRAPHISOFT\BIMx Viewer\BIMx.exe

Re: BIMx Viewer Windows 2008 R2

Laszlo Nagy — Wed, 01 Apr 2015 13:48:25 GMT

These are the system requirements for the BIMx Desktop Viewer:

http://www.graphisoft.com/support/system_requirements/AC18/bimx.html

So it could be that the program and the OS are simply not compatible, 2008 being an old system now. The page specifically states that XP and Vista are not compatible, so probably 2008 is not compatible either, although not mentioned specifically.

Re: BIMx Viewer Windows 2008 R2

Anonymous — Wed, 01 Apr 2015 19:58:45 GMT

I fear you could be right, however Windows Server 2008 R2 is the Server version of Windows 7, I find it very strange that it works on Windows 7 but not on Server 2008 R2. This will be the first application I've seen that exhibits this behavior. I suspect it's more something like a dll version or required component missing...