topic Re: Installation problem in Installation & update

Installation problem

Anonymous — Tue, 26 Mar 2024 13:53:23 GMT

Hello everybody.
I'm actually having trouble while installing Archicad 18.
I try to lunch "ArchiCAD Installer" but I got a wheel that runs indefinitely.
Here is a screenshot. Java is updated and Yosemite too. I can't find the problem.

Anyone maybe encounters the same issue ?[/img]

Re: Installation problem

Barry Kelly — Tue, 12 May 2015 01:25:04 GMT

aaaccc wrote:

I try to lunch "ArchiCAD Installer" but I got a wheel that runs indefinitely.

Well there's your problem.
Archicad prefers a nice dinner with a good bottle of red.

Sorry I may not have an answer for you as I am not a Mac user.
I have found that deleting Java completely has worked for me in the past.
Archicad will install the version it wants on installation and hen you can update it again afterwards.

I'm not sure if this is your problem though - just couldn't resist a laugh.

Barry.

Re: Installation problem

Anonymous — Tue, 12 May 2015 06:14:07 GMT

Barry wrote:
aaaccc wrote:

I try to lunch "ArchiCAD Installer" but I got a wheel that runs indefinitely.

Well there's your problem.
Archicad prefers a nice dinner with a good bottle of red.

Barry.

Ahah my bad. The worst is that I used spell Check, but I was probably too hungry to see the mistake. I apologize.

Ok I'll delete Java and let ArchiCad install his own version. I'll let you know. Thanks !

Re: Installation problem

Anonymous — Tue, 12 May 2015 10:21:09 GMT

Tried to uninstall java, to restart, nothing changed. I think it's a problem from my computer only, it might be a conflict somewhere. What a pity !

Re: Installation problem

Barry Kelly — Tue, 12 May 2015 12:35:10 GMT

If the installation file was downloaded (which is usually the case now with Archicad) is the downloaded file a good and complete download.
I don't know the exact size of the file for a Mac but it should be around 1.1GB
If you can try it on another machine or maybe download it again?
Barry.

Re: Installation problem

Anonymous — Wed, 13 May 2015 15:21:33 GMT

Thank for your answer. The file was downloaded from the official website, and I even tried to install Archicad 17 which didn't worked either.
Hopefully I did not bought it already. It was only the free trial version. But sadly I'll continue to use my currents (poor) software.

As soon as I can try on another computer I'll let you know. Thank again.

Damien.