topic Re: Archicad 23 not saving new file in Installation & update

Archicad 23 not saving new file

Anonymous — Sun, 03 Nov 2019 09:41:36 GMT

Hello,

I've installed Archicad 23 with my EDU license and from yesterday the save as command doesn't show the path window. I can only save existing files with cmd+s.

I'm running OS X Catalina and I've just installed the Twinmotion plug-in.

Thanks for the help

Re: Archicad 23 not saving new file

Christophe Fortineau — Thu, 07 Nov 2019 11:22:34 GMT

Hello,

A - "the save as command doesn't show the path window" with a project created with a EDU Archicad ?
B - "the save as command doesn't show the path window" with a project created with a Full Archicad and open with a EDU Archicad ?
C - "the save as command doesn't show the path window" with the same project with EDU Archicad without changing anything except for the update of macOS ?

Here is the informations about EDU Archicad :
https://helpcenter.graphisoft.com/user-guide/64811/

Re: Archicad 23 not saving new file

Eduardo Rolon — Thu, 07 Nov 2019 13:16:07 GMT

Christophe,

None of the options affect EDU files. "Save as" should work on all AC Types except DEMO.
At a minimum this looks like an OS issue. Make sure that you have the latest version of Catalina and close AC and then restart with "relaunch applications" unchecked.

Re: Archicad 23 not saving new file

Christophe Fortineau — Thu, 07 Nov 2019 13:30:44 GMT

ejrolon wrote:
None of the options affect EDU files. "Save as" should work on all AC Types except DEMO.

Thanks about these precisions !

Re: Archicad 23 not saving new file

Anonymous — Fri, 08 Nov 2019 08:16:51 GMT

Hello,

I've the same problem in all the cases Christophe has mentioned. I've tried restarting as ejrolon said but nothing. On my old MacBook Pro (which is running macOS 10.15) everything works fine. The problem is that not only AC23 EDU has this problem, the 22 too (its a full license that I use at work).

I've launched the app from terminal and when saving this message pops out:

unrecognized selector sent to instance 0x7fc42d4289a0

Doing some research, and as ejrolon said, it seams to be an OS compatibility problem. It's quite odd that on macOS 10.15 everything works great while on 10.15.1 not.

Thanks fo the help!

Re: Archicad 23 not saving new file

Christophe Fortineau — Sat, 09 Nov 2019 12:58:04 GMT

Hello,

I can't understand why update macOS without knowing what does it means
I work on windows and macOS and all these configurations works fine cause I keep the original OS (windows or macOS)
If you update you OS you have to understand you are generating mistakes I think and it might be better to keep your original configuration until your next computer

Specialy if you computer is a old macbook pro 2011 like mine
My macOS is 10.13.6 and I have no reason to change it cause Archicad 23 run fine on it !

Re: Archicad 23 not saving new file

Anonymous — Sun, 10 Nov 2019 10:42:28 GMT

I know what I could risk updating my OS. That's why I first upgraded my old MacBook Pro Retina 2013. After I was sure everything was working fine, I've upgraded the new one.

Re: Archicad 23 not saving new file

Ghaleb Khadra — Fri, 13 Dec 2019 17:05:34 GMT

Hi,

Did you by any chance modify the permissions granted for ARCHICAD in any way, shape, or form?

Catalina is very sensitive to these things and any minor change might result in unexpected results.

Kind regards,
Ghaleb

Re: Archicad 23 not saving new file

Anonymous — Fri, 20 Dec 2019 11:08:04 GMT

Hi,

as far as I know I didn't change anything. As I wrote in the other related post I've downgraded my OS. I'll probably wait the next update to upgrade again.

Thanks again!

Best regards,
Gianluca

Re: Archicad 23 not saving new file

Ghaleb Khadra — Tue, 07 Jan 2020 15:30:17 GMT

Gian.Mala wrote:
Hi,

as far as I know I didn't change anything. As I wrote in the other related post I've downgraded my OS. I'll probably wait the next update to upgrade again.

Thanks again!

Best regards,
Gianluca

Thank you for letting me know, and I am really sorry about the inconveniences.

Feel free to reach out to me or anyone in GRAPHISOFT if you experience further difficulties.
I wish you have a great day!

Kind regards,
Ghaleb