topic Re: No online help AC23 in Installation & update

No online help AC23

Anonymous — Tue, 30 Jan 2024 10:34:59 GMT

Hello,
I just installed the new AC23 AUS but maybe I hit a wrong button?
When I choose Help from the menu I'm being told that I need to download offline help and install.....

Here is what I get when I select ,<Help><ArchiCAD Help>
Please connect to the internet to access the up-to-date ARCHICAD Help online.
If you plan to work offline: copy the following link, and when you have internet access, use it to download the Help installer to your own computer, then install the Help.

https://redirect.graphisoft.com/?gstype=downloads&gssubtype=achelpinstaller&gslang=AUS&gsversion=23&producttype=FULL&platform=Win

BTW I am online....

Do I need to re-install or is there some way to link correctly to online help files

Thanks for any help!

Hugh

Re: No online help AC23

Barry Kelly — Thu, 07 Nov 2019 03:35:40 GMT

I think it depends on which Internet browser you have set as default.
I had Internet Explorer and it didn't work either.
I set Firefox as default and now it does.

But if you want the PDF help file then you have to do the download.

Barry.

Re: No online help AC23

Laszlo Nagy — Tue, 12 Nov 2019 07:33:58 GMT

Or here is the Help Center page:

https://helpcenter.graphisoft.com/user-guide-chapter/84997/