topic Re: Losing cursor snap on point cloud when zooming in Installation & update

Losing cursor snap on point cloud when zooming

Bidaya — Tue, 01 Jun 2021 08:57:06 GMT

Hello everyone
when I import a point cloud e57 file (whatever the size) I can snap any point I want in 3D (extended zoom) but if I zoom on a specific part of the view I lose the cursor, it does not "connect" to points.
Is that a common issue ?
Thank you.

Re: Losing cursor snap on point cloud when zooming

Christophe Fortineau — Wed, 02 Jun 2021 13:11:12 GMT

Hello Bidaya,

Which Archicad ? Which OS ? Which hardware ?
Are you able to make a movie screen ?

Re: Losing cursor snap on point cloud when zooming

Bidaya — Thu, 03 Jun 2021 06:01:32 GMT

Hello
unfortunally the print screen function does not "copy" the cursor image...nothing to add except that the cursor can grab points (changing its shape to check mark style) BUT when zooming, the cursor does not behave that way thus showing no reaction.
Archicad 23 - Windows 10 - CPU Core i7 3.7 ghz - NVidia Quadro P2000

Re: Losing cursor snap on point cloud when zooming

Christophe Fortineau — Tue, 08 Jun 2021 19:53:44 GMT

Hello,

Thanks about these informations Bidaya.

Did you think to update your Archicad 23 ?

You are able to make a movie with your smartphone or other device.

Christophe

Re: Losing cursor snap on point cloud when zooming

Minh Nguyen — Wed, 09 Jun 2021 12:21:13 GMT

Hello,

Thank you very much for the question!

I downloaded some free E57 files online and import them into Archicad 23 7000. There was no issue with snapping on point when zooming in/out. Could you please share with us a video showing how it happened? This would greatly help us to understand the situation!

Looking forward to hearing from you!
Best regards,
Minh

Re: Losing cursor snap on point cloud when zooming

Bidaya — Wed, 09 Jun 2021 14:11:58 GMT

Hi
I should have soon another e57 file coming from another engineer. I will have a chance to confront the issue. I have the feeling the bug comes from the e57 file. I will come back here to confirm my suspicions...stay tuned