topic Re: update macOS Sierra 12.4 archicad got crazy slow & b in Installation & update

update macOS Sierra 12.4 archicad got crazy slow & bugs

Anonymous — Mon, 03 Apr 2017 10:33:11 GMT

- After I updated my macOS Sierra to 12.4 I have a weird white box on my drawing section which masks my screen

- When I wanna draw something 2D or 3D it works unbelievable slow, so can't do basically anything

- It crashes in every 5-10 mins

I hope an update will be there soon otherwise unfortunately i won't be working with archicad anymore.

Re: update macOS Sierra 12.4 archicad got crazy slow & b

Richard Morrison — Mon, 03 Apr 2017 14:27:43 GMT

Have you updated to the latest ArchiCAD hotfix? (Update 5025)

Re: update macOS Sierra 12.4 archicad got crazy slow & b

Anonymous — Mon, 03 Apr 2017 14:48:30 GMT

yes I did, I really hope someone could solve this problem.

Re: update macOS Sierra 12.4 archicad got crazy slow & b

Karl Ottenstein — Mon, 03 Apr 2017 15:47:33 GMT

Which version of ARCHICAD? 20?

Have you contacted tech support for Austria?
http://www.graphisoft.at/support/

Re: update macOS Sierra 12.4 archicad got crazy slow & b

Anonymous — Mon, 03 Apr 2017 16:33:44 GMT

of course Archicad 20, no I haven't, it has nothing to do with Austrian or International community I suppose. I just wanna know whats happening.

Re: update macOS Sierra 12.4 archicad got crazy slow & b

Eduardo Rolon — Mon, 03 Apr 2017 17:43:21 GMT

It is not obvious which version you are running, that is why everybody adds t to their signature.
Anyway I am using 10.12.4 without any slowdowns so we might need more info.
Is it when you turn Trace Ref" on?

Re: update macOS Sierra 12.4 archicad got crazy slow & b

Karl Ottenstein — Mon, 03 Apr 2017 22:09:04 GMT

barisaron wrote:
of course Archicad 20, no I haven't, it has nothing to do with Austrian or International community I suppose. I just wanna know whats happening.

Why would it be obvious that you are using 20? You never said.

This is not technical support. Technical support is through the Graphisoft support group for your country - which is Austria - and so if you want to sort this out, that is who you should contact.

Re: update macOS Sierra 12.4 archicad got crazy slow & b

Karl Ottenstein — Mon, 03 Apr 2017 22:35:33 GMT

This support article on 10.12.4 crashing and display issues may help:

http://helpcenter.graphisoft.com/technotes/operating-systems/mac-os-x-10-12-sierra/crash-freeze-display-issues-with-macos-10-12-4-update/