topic Re: ArchiCAD22 Green lines in 3D in Installation & update

ArchiCAD22 Green lines in 3D

Anonymous — Sat, 29 Aug 2020 20:17:49 GMT

Hi everyone! I'm new to ArchiCAD and I have the student version of ArchiCAD 22. I have used this for my ArchiCAD class and have never had this problem. When I go to 3D, there are green lines all over the screen. I'm not well versed in ArchiCAD so I have no idea how to fix this. If anyone knows, please help me out! Thank you!

Re: ArchiCAD22 Green lines in 3D

vistasp — Sun, 30 Aug 2020 13:34:02 GMT

Are you running Archicad with a built-in graphics card? What are your system specifications?

Re: ArchiCAD22 Green lines in 3D

Minh Nguyen — Mon, 31 Aug 2020 09:44:51 GMT

Hi,

Thank you for your report and I am very sorry about the issue!

As vistasp suggested (thank you very much!), this is indeed an issue with integrated graphics card. This "green stripes" happened due to a defect in Intel driver. Please download the latest Intel GPU driver here and install it to your computer (please use the igfx_win10_100.8587.exe installer, instead of using Automatically update your drivers function).

I hope this helps you with the issue. If you have any further questions, feel free to ask me again!

Best regards,
Minh

Re: ArchiCAD22 Green lines in 3D

Anonymous — Tue, 22 Sep 2020 13:27:34 GMT

Switching to the Vectorial engine in 3D rather than OpenGL, is the best solution....

Re: ArchiCAD22 Green lines in 3D

Anonymous — Tue, 22 Sep 2020 19:56:41 GMT

also u can downgrade the graphics to its first version.
Upgrading intel graphics makes such screen issues so its better when u don upgrade that, so such kind problem wont happen

Re: ArchiCAD22 Green lines in 3D

Lingwisyer — Fri, 25 Sep 2020 01:46:20 GMT

Not a good idea, unless some update basically bricks your system...

Re: ArchiCAD22 Green lines in 3D

Minh Nguyen — Fri, 25 Sep 2020 05:24:36 GMT

Alemat wrote:
also u can downgrade the graphics to its first version.
Upgrading intel graphics makes such screen issues so its better when u don upgrade that, so such kind problem wont happen

Hello,

I would not recommend to do so.

There was a report back in November last year, about outdated Intel GPU driver made Archicad stuck at startup. They quickly fixed the issue, but many people were not aware of that. Therefore, I would strongly recommend keeping the Intel driver up-to-date to make sure that Archicad would run smoothly on systems that use integrated graphics card.

Best regards,
Minh