topic Re: CAN NOT CHANGE DIMENSION TYPE (ICON DISAPPEARED) V24. in Installation & update

CAN NOT CHANGE DIMENSION TYPE (ICON DISAPPEARED) V24.

Anonymous — Sun, 30 Aug 2020 22:50:37 GMT

please help me how to resolve this issue in the attached photo i cannot change dimension types in archicad 24

Re: CAN NOT CHANGE DIMENSION TYPE (ICON DISAPPEARED) V24.

Minh Nguyen — Mon, 31 Aug 2020 10:45:48 GMT

Hi,

Thank you for your question and I am very sorry about the issue!

Does restarting Archicad help in this case?

From the screenshot, it looks like there was something wrong with the Work Environment. I suggest performing a Preference Cleaning. Please follow the guide here: https://helpcenter.graphisoft.com/knowledgebase/25464/

Important: You may lose some of your modifications to the ARCHICAD interface, such as customized shortcuts, palette locations, etc. To avoid that, before deleting any files or folders: create a backup copy.

Please let me know if this helps with the issue!

Thank you very much!

Best regards,
Minh

Re: CAN NOT CHANGE DIMENSION TYPE (ICON DISAPPEARED) V24.

Anonymous — Tue, 01 Sep 2020 21:34:47 GMT

unfortunately I have restarted archicad and delete all files and folders as mentioned in the link but invain, I still have same issue

Re: CAN NOT CHANGE DIMENSION TYPE (ICON DISAPPEARED) V24.

Belak1 — Wed, 02 Sep 2020 10:50:11 GMT

str.seliem wrote:
unfortunately I have restarted archicad and delete all files and folders as mentioned in the link but invain, I still have same issue

I have same problem.

Re: CAN NOT CHANGE DIMENSION TYPE (ICON DISAPPEARED) V24.

Minh Nguyen — Wed, 02 Sep 2020 12:45:09 GMT

Hi all,

Thank you for your report! Is there a way to reproduce the issue from scratch? Also, which language version are you using?

Best regards,
Minh

Re: CAN NOT CHANGE DIMENSION TYPE (ICON DISAPPEARED) V24.

Miha Nahtigal — Wed, 02 Sep 2020 15:12:27 GMT

Problem is not related to licenced AC24.
It's due to a pirated version and bad crack.