topic Re: Edit color error in Installation & update

Edit color error

KeesW — Fri, 04 Sep 2020 08:15:19 GMT

There is a problem in my Australian AC24 Template. I am unable to edit colors or ascertain their RGB values because the Edit colot box only partially appears when a color is selected from the Pens and Color Model views. See attached screen print. Is this a bug or something I've forgotten?

Re: Edit color error

Lingwisyer — Fri, 04 Sep 2020 08:16:56 GMT

Return of the screen scaling bug?

Re: Edit color error

runxel — Fri, 04 Sep 2020 12:44:45 GMT

Join venture bug!
That ol' Windows dialog is no fun. I guess you have UI scaling enabled for your display?

Re: Edit color error

Minh Nguyen — Mon, 07 Sep 2020 10:40:24 GMT

Hello Cornelis,

Thank you for sharing the issue!

As Ling and runxel has mentioned, this is indeed an issue with display scaling. Please check if you are settings the scaling larger than 100%. You can read more about it here: https://www.windowscentral.com/how-set-custom-display-scaling-setting-windows-10

Looking forward to hearing from you!

Best regards,
Minh

Re: Edit color error

KeesW — Tue, 08 Sep 2020 05:58:46 GMT

Thank you Minh. It was indeed a Windows 10 display setting issue. I use a 27" Dell screen and sometimes increase the Display/Scale +Layout settings from default 100% to 125% because I find the text too small. When this is done, the error occurs. I've just returned the display setting to 100% and the error is fixed.

Re: Edit color error

Lingwisyer — Tue, 08 Sep 2020 08:00:34 GMT

Wasn't there a fix when AC23 came out? Did it only fix some of the dialogue box types?

Re: Edit color error

Minh Nguyen — Tue, 08 Sep 2020 13:38:52 GMT

Hi,

I'm not quite sure how the Archicad handles high resolution screens. Personally, I'm using a Dell XPS 15 with 4K display, scaling at 200%. Everything is fine for me, even on AC20 or 21. I guess this only happens with external display?

I suggest going through this article if you have issue with your high resolution display: https://support.microsoft.com/en-us/help/3025083/windows-scaling-issues-for-high-dpi-devices
(see Workaround section)

Thank you very much!

Best regards,
Minh

Re: Edit color error

Barry Kelly — Wed, 09 Sep 2020 01:22:35 GMT

mnguyen wrote:
I'm not quite sure how the Archicad handles high resolution screens. Personally, I'm using a Dell XPS 15 with 4K display, scaling at 200%. Everything is fine for me, even on AC20 or 21. I guess this only happens with external display?

I recall reading somewhere (here in the forum I think) that 200% works OK.
It is just the 125%, 150% that is a problem.

Barry.

Re: Edit color error

Lingwisyer — Wed, 09 Sep 2020 01:40:36 GMT

Since 200% still produces a standard resolution?

Re: Edit color error

Barry Kelly — Wed, 09 Sep 2020 01:55:12 GMT

Lingwisyer wrote:
Since 200% still produces a standard resolution?

Yes, I think that is what was deduced.

Barry.

Re: Edit color error

Minh Nguyen — Wed, 09 Sep 2020 07:31:25 GMT

Unfortunately, I'm still unable to reproduce it on the native screen of my laptop. Previously I had used 175%, until I found my eyes hurt after a full working day. Even then I had no cropped dialog issue. I tried with 125% and 225%, but the dialog still scales nicely, even if I start Archicad from scratch, or adjusting the scaling while AC is running.

I still think that it somehow relates to external display. I remembered coming across this issue once with an external 4K monitor, but it was long ago that I can't remember which AC version it was.

Minh