topic Re: ArchiCAD 20 shows EULA on startup every time. in Installation & update

ArchiCAD 20,21,22,23 shows EULA on startup every time.

Anonymous — Mon, 01 May 2017 21:30:37 GMT

I have a user who has been having this issue for a while now, with no discernible reason as to why it started or what to do in order to make it stop.

Every single time he opens ArchiCAD 20 (for Mac) it pops up with the End User License Agreement. He simply clicks OK/Accept and everything works just fine. It's not a huge issue, but understandably it's getting pretty annoying for him to have to do this multiple times a day.

All settings have been searched through multiple times, and it was even recently fully re-installed but the EULA popup still persists.

If anyone has any ideas on how to stop this, I'm all ears.

Re: ArchiCAD 20 shows EULA on startup every time.

Ignacio Azpiazu — Thu, 11 May 2017 00:20:33 GMT

It started happening to me today. AC 20 US on a Mac.

Re: ArchiCAD 20 shows EULA on startup every time.

Anonymous — Thu, 29 Jun 2017 12:39:06 GMT

Hi
I'm new to Archicad and I noticed this behavior from the beginning... but after an update (6005) it seems it is gone..
alas...next morning after restart question comes up again. so this update is no cure.
(and still not used to flashing white startup screens which could evoke an epileptic seizure...)

Re: ArchiCAD 20 shows EULA on startup every time.

Brett Brown — Thu, 29 Jun 2017 21:49:43 GMT

The Eula still happens to me on every startup 6005

Re: ArchiCAD 20 shows EULA on startup every time.

Barry Kelly — Fri, 30 Jun 2017 03:09:08 GMT

Is it a user permission problem on your system?
Sorry I know nothing about how macs work - I have read something about permission repairs?

I assume when you select the "accept" option it must have to save that information somewhere.
If you as the user don't have the correct permissions to update that file (wherever it may be) then that would be why it asks you again the next time you start Archicad.
Just a guess.

Barry.

Re: ArchiCAD 20 shows EULA on startup every time.

Mauhaus — Tue, 04 Jul 2017 07:31:44 GMT

I also experience this annoying issue. Had this through AC20 and now also with AC21. It shouldn't be necessary to confirm acceptance on every startup.

Re: ArchiCAD 20 shows EULA on startup every time.

Katalin Borszeki — Mon, 07 Aug 2017 11:46:58 GMT

Hi All,
The problem that was fixed in the 4012 Update is the following:
Before the 4012 update if you accepted the EULA and changed your network mode from cable to wifi or vice versa, then the next start of ARCHICAD brought the EULA up again.
Is your case the same? I tried to reproduce this on a mac with the 6005 update and could not. Please PM me a screen video, and steps to reproduce...maybe your network setup...so that we can enter this issue as a bug. Right away I can not reproduce it...
Best, k

Re: ArchiCAD 20 shows EULA on startup every time.

Brett Brown — Mon, 07 Aug 2017 12:08:40 GMT

Hi Katalin, I'm not on a network, I have a USB stick if that makes any difference?

Re: ArchiCAD 20 shows EULA on startup every time.

Anonymous — Fri, 06 Oct 2017 12:21:26 GMT

I also have been getting this. It doesn't seem to be every time I open AC21, but almost every time.

Re: ArchiCAD 20 shows EULA on startup every time.

alemanda — Fri, 06 Oct 2017 13:05:35 GMT

I faced that Eula message after installing some drivers related to disk handling on my dell laptop and desktop (intel rapid storage)

Re: ArchiCAD 20 shows EULA on startup every time.

Brad Elliott — Wed, 15 Nov 2017 17:40:01 GMT

I'm also getting this randomly in AC21 on Mac.

Re: ArchiCAD 20 shows EULA on startup every time.

Brett Brown — Tue, 23 Jan 2018 23:01:05 GMT

After getting the Eula every time on start up I started getting the attached as well. Now the Eula has stopped for no reason and just getting the attached everytime. Anybody seen this before and any clue to get rid of it? thanks

Re: ArchiCAD 20 shows EULA on startup every time.

Brad Elliott — Tue, 23 Jan 2018 23:08:09 GMT

That's because your firewall is now turned on. You are supposed to be able to add Archicad to the allowed list but I have never gotten it to work. I think it is best to keep the firewall turned on and put up with the pop up.

By the way, I am no longer having the problem in AC 21

Re: ArchiCAD 20 shows EULA on startup every time.

Brett Brown — Tue, 23 Jan 2018 23:14:59 GMT

Yes exactly, all I got from Support was to turn off the firewall, and as you said, Archicad is in the allowed list but doesn't work. Where's Graphisoft on this problem? Hope the lastest update to AC 20 when it is approved for NZ will fix it.

Re: ArchiCAD 20 shows EULA on startup every time.

Eduardo Rolon — Mon, 12 Feb 2018 15:04:05 GMT

Started to get this on a New AC install on a New MacBook Pro. Always asks after a restart.

Re: ArchiCAD 20 shows EULA on startup every time.

Eduardo Rolon — Sat, 17 Feb 2018 16:43:45 GMT

Asked again today.

Re: ArchiCAD 20 shows EULA on startup every time.

Brett Brown — Thu, 22 Feb 2018 21:37:25 GMT

Had Graphisoft spend an hour on my machine and they couldn't fix it so all they said was to wait for the next update to hopefully fix the problem. Also does it on 21 as well.

Re: ArchiCAD 20 shows EULA on startup every time.

Eduardo Rolon — Mon, 23 Dec 2019 17:04:01 GMT

AC22
Happened today again.
Twice.
Each time after a restart.

Re: ArchiCAD 20 shows EULA on startup every time.

Eduardo Rolon — Sat, 04 Jan 2020 15:44:58 GMT

Now 22 behaving and 23 pops up.
Nice way to start the new year…

Re: ArchiCAD 20 shows EULA on startup every time.

DGSketcher — Sat, 04 Jan 2020 22:30:18 GMT

I'm getting the EULA dialog each start. This must be generated by an OS update as it was ok until recent and AC23 hasn't changed in that time. Currently on macOS Catalina 10.15.2 which was released 10 Dec 2019 which seems about right for the changed behaviour. I am set up to auto update.