https://community.graphisoft.com/t5/Installation-update/My-subscription-license-does-not-work-for-Archicad-25/m-p/282310#M29190 Thank you! Sat, 10 Jul 2021 02:02:09 GMT Narska 2021-07-10T02:02:09Z https://community.graphisoft.com/t5/Installation-update/My-subscription-license-does-not-work-for-Archicad-25/m-p/282308#M29188 <DIV class="actalk-migrated-content"><T>I have a yearly renewing subscription to Archicad.<BR /> <BR /> I downloaded the new version: 25.<BR /> <BR /> I can download a licence for 24 and it works fine.<BR /> <BR /> But when running 25 I get a message "your license has expired"<BR /> <BR /> When I click on "Start the license Manager Tool" I get a message: "Your license update was unsuccessful"<BR /> <BR /> I have no option to update the license as the help says there should be.<BR /> <BR /> What do I do?</T></DIV> Fri, 09 Jul 2021 23:53:13 GMT https://community.graphisoft.com/t5/Installation-update/My-subscription-license-does-not-work-for-Archicad-25/m-p/282308#M29188 Narska 2021-07-09T23:53:13Z https://community.graphisoft.com/t5/Installation-update/My-subscription-license-does-not-work-for-Archicad-25/m-p/282309#M29189 Hi Narska,<BR /> I had the same issue when I first downloaded and tried to run it. I phoned support and the guy I spoke to said the licenses hadn't been pushed out yet but should be shortly. Mine now works OK. I would phone them if it doesn't work by Monday.<BR /> <BR /> Cheers, Sat, 10 Jul 2021 01:01:50 GMT https://community.graphisoft.com/t5/Installation-update/My-subscription-license-does-not-work-for-Archicad-25/m-p/282309#M29189 Gerald Hoffman 2021-07-10T01:01:50Z https://community.graphisoft.com/t5/Installation-update/My-subscription-license-does-not-work-for-Archicad-25/m-p/282310#M29190 Thank you! Sat, 10 Jul 2021 02:02:09 GMT https://community.graphisoft.com/t5/Installation-update/My-subscription-license-does-not-work-for-Archicad-25/m-p/282310#M29190 Narska 2021-07-10T02:02:09Z https://community.graphisoft.com/t5/Installation-update/My-subscription-license-does-not-work-for-Archicad-25/m-p/282311#M29191 I have a similar issue with a perpetual hardware license with SSA.<BR /> <BR /> AC25 is out, but the License Manager tells me my key is up to date - for AC24.<BR /> <BR /> It's really annoying not having these in sync - why can't we just have the licenses updated prior the release?! Sun, 25 Jul 2021 06:10:32 GMT https://community.graphisoft.com/t5/Installation-update/My-subscription-license-does-not-work-for-Archicad-25/m-p/282311#M29191 furtonb 2021-07-25T06:10:32Z https://community.graphisoft.com/t5/Installation-update/My-subscription-license-does-not-work-for-Archicad-25/m-p/282312#M29192 <BLOCKQUOTE>furtonb wrote:<BR /> I have a similar issue with a perpetual hardware license with SSA.<BR /> <BR /> AC25 is out, but the License Manager tells me my key is up to date - for AC24.<BR /> <BR /> It's really annoying not having these in sync - why can't we just have the licenses updated prior the release?! </BLOCKQUOTE> <BR /> Some language versions of Archicad are released a little later than the INT, USA and other English language versions.<BR /> How long after or why this is so I can not say.<BR /> <BR /> As you have the INT language version I would have thought you would be able to upgrade by now.<BR /> Probably best that you contact your local Archicad support people to find out what is going on - that is what you are paying the SSA for after all.<BR /> <BR /> Barry. Mon, 26 Jul 2021 01:03:20 GMT https://community.graphisoft.com/t5/Installation-update/My-subscription-license-does-not-work-for-Archicad-25/m-p/282312#M29192 Barry Kelly 2021-07-26T01:03:20Z