topic Re: Crash switching from 2D to 3D - Bloquer en 3 D in Installation & update

Crash switching from 2D to 3D - Bloquer en 3 D

Anonymous — Sun, 11 Oct 2020 14:07:28 GMT

[From moderator - English is the official, and only allowed, language on this forum.

Google Translate:
when I switch construction from 2 D to 3 D the software crashes.
I can't do anything anymore. I have to do (ctrl + alt + del) to
close the program.
What should I do?]

Bonjour,
lorsque je passe la construction de 2 D à 3 D le logiciel bloque.
Je ne peux plus rien faire.je suis obligé de faire (ctrl+alt+suppr) pour
fermer le programme.
Que dois faire ?
Merci

Re: Crash switching from 2D to 3D - Bloquer en 3 D

Karl Ottenstein — Sun, 11 Oct 2020 15:34:45 GMT

Here is a thread about the opposite problem - crashing when switching from 3D to 2D:

https://archicad-talk.graphisoft.com/viewtopic.php?f=13&t=70298

Re: Crash switching from 2D to 3D - Bloquer en 3 D

Barry Kelly — Mon, 12 Oct 2020 02:34:20 GMT

Set your 3D Style to one of the Vectorial engine styles (top of list) rather than an OpenGL one.
Then see if you can open a 3D window.

I am wondering if there is a problem with your OpenGL.
Are you video drivers up to date?
What is your video card (and other machine) specs and operating system?

Barry.

Re: Crash switching from 2D to 3D - Bloquer en 3 D

Minh Nguyen — Mon, 12 Oct 2020 13:40:42 GMT

Hi Michel,

Thank you for the question and I am very sorry for the issue!

If I understand you correctly, when you switch from 2D to 3D, the program freezes, and the only thing you can do is open Task Manager to kill ARCHICAD.exe process, it is correct?

There could be many reason why such behavior happens. To investigate further, I would like to ask for the file you are working on for further investigation. Please let me know if you need a secure place to upload the file.

Looking forward to hearing from you!

Best regards,
Minh

Re: Crash switching from 2D to 3D - Bloquer en 3 D

Anonymous — Mon, 12 Oct 2020 19:07:26 GMT

Bonjour,
En effet je suis obligé d'ouvrir le gestionnaire fin de tache pour fermer Archicad.
Je travaille avec un fichier d'archicad.
j' ouvre le programme Archicad et je lance nouveau projet.
Bien cordialement
MICHEL

Re: Crash switching from 2D to 3D - Bloquer en 3 D

Anonymous — Mon, 12 Oct 2020 19:13:53 GMT

pour info !a 3D fonctionne correctement avec Archicad19.
A fonctionné au début avec Archicad 23 et maintenant ne veux plus fonctionner malgrès plusieurs essais.
Cordialement
Michel

Re: Crash switching from 2D to 3D - Bloquer en 3 D

Barry Kelly — Tue, 13 Oct 2020 01:26:44 GMT

MICHEL wrote:
Bonjour,
En effet je suis obligé d'ouvrir le gestionnaire fin de tache pour fermer Archicad.
Je travaille avec un fichier d'archicad.
j' ouvre le programme Archicad et je lance nouveau projet.
Bien cordialement
MICHEL

Hello,
Indeed I have to open the end of task manager to close Archicad.
I am working with an archicad file.
I open the Archicad program and I launch a new project.
Best regards
MICHEL

Michel,
As Karl mentioned this is an English only forum, so please, if you can't converse in English, use a translator.
As moderators, it is not something we can do for all posters, so it is your responsibility to post in English.

Barry.

Re: Crash switching from 2D to 3D - Bloquer en 3 D

Barry Kelly — Tue, 13 Oct 2020 01:32:11 GMT

MICHEL wrote:
pour info !a 3D fonctionne correctement avec Archicad19.
A fonctionné au début avec Archicad 23 et maintenant ne veux plus fonctionner malgrès plusieurs essais.
Cordialement
Michel

for info! a 3D works correctly with Archicad19.
Worked initially with Archicad 23 and now does not want to work despite several tries.
cordially
Michael

Version 23 requires a different version of OpenGL to version 19.

https://archicad-talk.graphisoft.com/viewtopic.php?f=13&t=70448&p=314920&hilit=OpenGL#p316456

Check that you have a suitable video card and that the drivers are up to date.

Barry.

Re: Crash switching from 2D to 3D - Bloquer en 3 D

Anonymous — Wed, 14 Oct 2020 20:08:48 GMT

Bonjour,
En effet jai mis à jour ma carte graphique est la 3 D fonctionne correctement.
Merci pour votre conseil.
MICHEL

Re: Crash switching from 2D to 3D - Bloquer en 3 D

Barry Kelly — Thu, 15 Oct 2020 01:37:17 GMT

MICHEL wrote:
Bonjour,
En effet jai mis à jour ma carte graphique est la 3 D fonctionne correctement.
Merci pour votre conseil.
MICHEL

And the translation is...

Hello,
Indeed I updated my graphics card is the 3 D works correctly.
Thank you for your advice.
MICHEL