https://community.graphisoft.com/t5/Installation-update/Black-window-when-trying-to-install-AC-19-Trial/m-p/291617#M30076 Please try to download the installer file again. It might be damaged! Tue, 25 Aug 2015 11:55:47 GMT Katalin Borszeki 2015-08-25T11:55:47Z https://community.graphisoft.com/t5/Installation-update/Black-window-when-trying-to-install-AC-19-Trial/m-p/291616#M30075 <DIV class="actalk-migrated-content">I have a client who is trying to install the 1 months trial version of AC 19 on his iMac 2011, 2.7 i5, 32 GB RAM, OS 10.10.4. When he clicks on the downloaded installer a solid black window appears instead of the usual installer interface. He has updated/reinstalled both Adobe Flash and Java 8. Installer works fine on another iMac in his office. Any suggestions?</DIV> Tue, 26 Mar 2024 13:27:50 GMT https://community.graphisoft.com/t5/Installation-update/Black-window-when-trying-to-install-AC-19-Trial/m-p/291616#M30075 Anonymous 2024-03-26T13:27:50Z https://community.graphisoft.com/t5/Installation-update/Black-window-when-trying-to-install-AC-19-Trial/m-p/291617#M30076 Please try to download the installer file again. It might be damaged! Tue, 25 Aug 2015 11:55:47 GMT https://community.graphisoft.com/t5/Installation-update/Black-window-when-trying-to-install-AC-19-Trial/m-p/291617#M30076 Katalin Borszeki 2015-08-25T11:55:47Z