topic Re: Stairs not showing on the Layout. Going mental. in Installation & update

Stairs not showing on the Layout. Going mental.

Anonymous — Thu, 11 Apr 2019 12:40:13 GMT

I have this drawing and a saved view of it but when I place it on the layout the stair misterously disapears. The renovation, pen set and layers are all the same. Did someone already had this problem. Here it goes some images of the screen. Please heeeelp.

Re: Stairs not showing on the Layout. Going mental.

Miha_M — Tue, 23 Apr 2019 14:58:39 GMT

Saved View maybe? Do you have any other element on the same Layer & Renovation status which does show on Layout?

I see the View highlighted on your first screenshot, but it must not be the one placed on Layout. Try checking the link to the desired saved View on the Layout drawing. Select the drawing on the Layout, > right-click > select "Link drawing to..." > select the saved View, where the Stair does show.

Re: Stairs not showing on the Layout. Going mental.

Narska — Mon, 27 Jan 2020 15:14:15 GMT

Has this been resolved? same issue

Re: Stairs not showing on the Layout. Going mental.

jl_lt — Tue, 18 Feb 2020 20:29:01 GMT

This may sound very basic, but I would check the following:

-make sure the stair object it's in the proper layer according to the layer combination you need (also, that the layer un which the stair should be is turned on)

-make sure that your saved view has the correct layer combination attached to it.

-if your are working with many clonned folders make sure that You are actually dragging the correct view into the layout (This happens to me once in a while. That is why i suggest to implement the ability to color code saved views!)

-on the layout, enter on the dragged plan properties and check that both pen set and layer combination are set to the default You established in your saved view.

Re: Stairs not showing on the Layout. Going mental.

DGSketcher — Wed, 19 Feb 2020 10:49:52 GMT

If you look at the layout contents, the plan view used is not the same view name as presented in the view image.

Re: Stairs not showing on the Layout. Going mental.

Foti — Tue, 02 Jun 2020 02:21:26 GMT

Hello everyone

Has anyone been able to solve the issue? I started a new project from a template and just noticed this happening. Everything that was suggested has been triple checked.

Foti

Thanks
AC22

Re: Stairs not showing on the Layout. Going mental.

Minh Nguyen — Sun, 07 Jun 2020 21:26:36 GMT

Hi Foti,

Thank you for sharing the issue and I am very sorry about the experience!

We had some record in our database about such issues, but unfortunately, we did not know why it happened, since there was no proper method to reproduce the bug!

There were some cases where the issue was fixed by setting the stair to another Renovation Status, then set it back to the old one, after that the stair would appear on layouts.

Let me know how it goes!

Best regards,
Minh

Re: Stairs not showing on the Layout. Going mental.

Anonymous — Mon, 08 Jun 2020 08:27:19 GMT

Hi everyone,

I've experienced the same issue in Archicad 23 (INT 4006 Win64 FULL).

I can confirm that the issue can be solved as simple as Minh suggested! Just change the Renovation Status of the stair, make an update of the Layout and then change the status of the stair back to the desired Renovation Satus and it will show up on the Layout!

It worked for me, thank you Minh for your intervention!

Best regards,
Felix

Re: Stairs not showing on the Layout. Going mental.

Minh Nguyen — Tue, 09 Jun 2020 06:15:10 GMT

Hi Felix,

Glad I could help!

Have a nice day!

Cheers,
Minh

Re: Stairs not showing on the Layout. Going mental.

Foti — Fri, 03 Jul 2020 16:22:04 GMT

Hi mnguyen

Yes i did that change reno status and back, it worked.

Thanks

Re: Stairs not showing on the Layout. Going mental.

Anonymous — Fri, 30 Apr 2021 06:27:11 GMT

Hi There!

Same problem showed up with AC24 now (stairs not apperain on layout despite correct view/layer settings). Unforunately none of the above mentioned solutions work, including changing renovation status of the stairs.

Any suggestions how to fix it? For now, my only solution is to redraw the stairs with lines and hatches to appear on the layout....

Any feedback appriciated.

Re: Stairs not showing on the Layout. Going mental.

Minh Nguyen — Mon, 03 May 2021 07:42:05 GMT

archehade wrote:
Hi There!

Same problem showed up with AC24 now (stairs not apperain on layout despite correct view/layer settings). Unforunately none of the above mentioned solutions work, including changing renovation status of the stairs.

Any suggestions how to fix it? For now, my only solution is to redraw the stairs with lines and hatches to appear on the layout....

Any feedback appriciated.

Hello,

Thank you very much for the report and I am very sorry about the experience!

If the above suggestions don't help, I'm wondering if it's possible for you to share with me the file for further investigation? Please let me know if you need a secure place to upload the file also!

Best regards,
Minh

Re: Stairs not showing on the Layout. Going mental.

Anonymous — Fri, 14 May 2021 17:19:36 GMT

Hi Minh!

Thanks for feedback. No problem to upload the file, or I can send it to you via we-transfer. File size is about 130mB. Let me know what is best.

Kind regards
Rahim

Re: Stairs not showing on the Layout. Going mental.

Minh Nguyen — Mon, 17 May 2021 10:51:22 GMT

Dear Rahim,

I have sent you a special link in Private Message where you can directly upload the file to us.

Please let me know when you finish uploading the file!

Best regards,
Minh

Re: Stairs not showing on the Layout. Going mental.

Minh Nguyen — Tue, 18 May 2021 11:54:17 GMT

Dear all,

Just want to give you a quick update: fortunately, the workaround also worked in Rahim's case. Unfortunately, we still don't know how the stairs got into this corrupted state yet, so the case still remains open. Please let me know if you happen to find out how to create the corrupted stair!

Best regards,
Minh

Re: Stairs not showing on the Layout. Going mental.

Agrell — Thu, 10 Jun 2021 06:27:48 GMT

Hello,

I'm having the same problem with the stair steps not showing on the layout, the stringers are still visible though. In my case it is related to spiral stairs, straight stairs are fully visible. It's not related to the view settings (I right click the faulty view on the layout and select "open source view" and the stairs are fully visible then)

I have tried everything, changing the renovation status of the stairs in different orders (change status to demolish-change status back to existing-update view on layout / change status-update view on layout-change status back-update view on layout / change status from existing to new-update view / etc).

I've tried to reset the renovation status of everything in the model. I've tried to use the pipette to redraw the buggy stair as a straight stair to no effect. I've checked some stair copies that I had saved in the dummy layer that I havent edited since the stair type last was functioning properly but those also are missing their steps.

I'm using AC23 v5005 SWE FULL

Any thoughts or more specific instructions to apply the workaround?

Thanks in advance

Edit:
I've tried changing the finish type from Step (built in) to Step 23, which I use in my straight stairs but that didn't change its representation on the layout view. I tried to change the structure from stringers (which are visible) to monolithic but then the entire stair disappears in the layout.

Edit2:
It's only the stringers that remain visible, the walking line is missing as well. I'm not sure about the numberings as they should not be visible as per the MVO.

Re: Stairs not showing on the Layout. Going mental.

Barry Kelly — Thu, 10 Jun 2021 06:44:00 GMT

Just a hunch, but open the stair in EDIT mode.
Then select each component and check the renovation status.
You may need to do the 'change it to something else and then change it back' trick if it is already set tot he correct reno filter.

It is possible to have the entire stair as 'Exiting' but the individual treads can be 'New'.

Barry

Re: Stairs not showing on the Layout. Going mental.

Agrell — Thu, 10 Jun 2021 07:14:31 GMT

Good suggestion, unfortunately it did not help. I tried changing the individual steps renovation status (but they did not disappear from my 3D-view when set to a non visible ren.stat?) and changing them back again. I changed/changed back the status of the plan symbol and walking line symbol as well when in "edit mode", to no effect. I tried changing the plan symbol from the one called "build in" to the one called "23" but that did not help either. Same for the walking line.

I´ve tried creating a new layout and placing a new view on it, but the result remains faulty.

Re: Stairs not showing on the Layout. Going mental.

Minh Nguyen — Thu, 10 Jun 2021 07:46:40 GMT

Hello,

Thank you very much for the report and I am very sorry to hear that!

Instead of changing the Renovation status, have you tried changing the Show on Renovation Filter option instead?

Simply change this option to another Renovation Filter, then change it back to All Renovation Filter will also solve the issue in some cases.

Please let me know if it works!

Best regards,
Minh

Re: Stairs not showing on the Layout. Going mental.

Agrell — Thu, 10 Jun 2021 08:06:57 GMT

Hi,

That actually solved the problem! Thank you very much!

I actually noticed that the renovation filter options were strange when looking at the individual components while in "edit stair mode" previously. They were not on the all relevant filter-setting, they were set to only be shown in the existing filter (I have not been messing with the filter options previously in this project so it wasn't me using these settings). So I changed them back while in edit stair-mode but that did not solve the problem. I also reset the projects filter options to all relevant filters in the reset renovation status dialogue box, but that did not help either.

But your suggestion to change show on renovation filter for the entire stair object solved my problem. I cannot emphasise how grateful I am right now. Thanks again!

Best regards