topic Re: Cannot Connect To Server in Installation & update

Cannot Connect To Server

JCCARLOS91 — Wed, 27 Oct 2021 06:30:30 GMT

Hi,

I just reformatted my imac due to some issues. We've now reinstalled Archicad and License Manager is up and running but I'm not able to connect to server.

I've checked all other machines in our office and they're using the same address.

Re: Cannot Connect To Server

Noemi Balogh — Wed, 27 Oct 2021 07:31:48 GMT

Hi John,

It is not clear for me: does anyone else have issues connecting to the BIMcloud, or only you?

If only you, I suggest to go through on this article: https://community.graphisoft.com/t5/Teamwork-articles/Users-cannot-access-BIMcloud-BIMcloud-Basic-from-Archicad/ta-p/303580

Maybe ports on your computer are not opened, or some other network settings prevent you to connect.

Noémi

Re: Cannot Connect To Server

JCCARLOS91 — Tue, 09 Nov 2021 13:14:56 GMT

Hi Noemi,

Thank you for the response.

As it happens, the machine's connection to the network is the cause due to wrong account credentials. It's all good now. Thank you.

John