topic Re: ArchiCAD25 bug on Monterey in Installation & update

ArchiCAD25 bug on Monterey

VladGoo — Thu, 28 Oct 2021 15:14:57 GMT

Hello,

my ArchiCAD25 give me a bug when I exit from a project workspace since I installed new version, MacOS Monterey. Have you any idea when will come a update for Archicad who solve this problem or if it's ok to use the program in this condition?

Best regards VT

Re: ArchiCAD25 bug on Monterey

timdelheyeian — Thu, 28 Oct 2021 15:25:39 GMT

Graphisoft US says that you need a version 40XX to run on Monterey. Graphisoft Germany says that such a version may be released next week.

In general, Graphisoft US recommends to wait 6 months past the release of a new macOS before switching, which is impossible to do when you buy a new Mac as they can typically not be back graded.

Re: ArchiCAD25 bug on Monterey

VladGoo — Thu, 28 Oct 2021 15:31:04 GMT

Mhm... OK, I understand.

What does it mean 40XX? 😄

Re: ArchiCAD25 bug on Monterey

timdelheyeian — Thu, 28 Oct 2021 15:34:41 GMT

That refers to the build number. Each major version of Archicad (like 25 for example) has a build number for releases and updates. The current version for the US for example is build 3011. Apparently, it will take a build number 40XX (so a newer build with a higher number to be (more) compatible with Monterey.

Here is the original GS article: https://community.graphisoft.com/t5/Setup-License-articles/MacOS-12-Monterey/ta-p/309154/redirect_from_archived_page/true

Re: ArchiCAD25 bug on Monterey

VladGoo — Thu, 28 Oct 2021 15:42:33 GMT

Oh! OK! Thank you!

Well your recommendation is to downgrade to Big Sur?

Re: ArchiCAD25 bug on Monterey

timdelheyeian — Thu, 28 Oct 2021 15:49:52 GMT

That is what Graphisoft US tells its customers. However, when you buy a new Mac for instance, you may not be able to downgrade the macOS.

Re: ArchiCAD25 bug on Monterey

Karl Ottenstein — Thu, 28 Oct 2021 18:39:06 GMT

@VladGoo See this article:

https://community.graphisoft.com/t5/Setup-License-articles/MacOS-12-Monterey/ta-p/309154

As @timdelheyeian stated, some of the international distributors have suggested on their web sites that an update may be arriving in the next few weeks.

It has always been ill-advised to update to a new MacOS until Graphisoft gives the green light. As Tim stated, this is a frustrating issue for people buying new Macs, as there is no option to have them delivered with the prior OS.

Re: ArchiCAD25 bug on Monterey

timdelheyeian — Thu, 28 Oct 2021 19:06:08 GMT

I have a new 16" M1 Max (on Monterey) coming next week. I will run it simultaneously with an older 16" (Intel on BigSur) and if I see anything of concern, I may post it here. I have run AC25 on an M1 MacMini (on BigSur) before and it worked okay. Since I updated that machine to Monterey, I have seen a couple of crashes. Compatibility with Monterey appears to be the bottleneck here, as Apple's Rosetta seems to do a wonderful job translating Archicad 25 to AppleSilicon—as stated by Graphisoft support.

Re: ArchiCAD25 bug on Monterey

Ebatte — Sat, 30 Oct 2021 23:45:33 GMT

According to that article, “This problem does not affect the migrated or new projects, these files can be saved and used without further issues.”

Has anyone tested to know what that actually means?

Re: ArchiCAD25 bug on Monterey

Chris Grantham — Mon, 01 Nov 2021 15:26:48 GMT

I too have a 16" M1 Max showing up this week, so I will be sure to do plenty of testing and report back. Such a bummer that my brand new machine will be relegated to a testing device!

Re: ArchiCAD25 bug on Monterey

Sinisa Lazarevic — Tue, 02 Nov 2021 05:57:20 GMT

I have mistakenly updated to OSX Monterey on M1 MacBook Pro. Both AC 24 and 25 are having serious issues. I can open existing drawings. I can work on them and save them. However you can't save as for any format file, you can't export PDF or DWG using publisher. When starting new project it can't be saved so only workaround is to copy existing file then rename it and work on it. Hopefully new versions of AC 24 and 25 resolve this otherwise it will have to be formatting the machine and reinstalling Big Sur.

Re: ArchiCAD25 bug on Monterey

Minh Nguyen — Tue, 02 Nov 2021 15:10:16 GMT

Dear Sinisa,

Thank you for the report and I am very sorry to hear about the issue!

We tested this on macOS Monterey, but couldn't reproduce this. It looks like this is a machine-related problem. I suggest contacting your local support about this issue for further investigation.

Thank you for your understanding, and I hope that it will be solved quickly!

Best regards,

Minh

Re: ArchiCAD25 bug on Monterey

Eduardo Rolon — Tue, 02 Nov 2021 15:45:25 GMT

Update 02 has just been released.

Re: ArchiCAD25 bug on Monterey

Karl Ottenstein — Tue, 02 Nov 2021 16:31:28 GMT

Download the most recent update (Update 2) to ARCHICAD 25 which is described in this article:

https://community.graphisoft.com/t5/Let-s-get-started/Archicad-Keeps-Getting-Better-Archicad-25-Update-2/ta-p/308009#toc-hId-251268891

Many new features have been added. Surprisingly, this is the update which is supposed to address some of the MacOS Monterey compatibility issues, yet the article does not mention that. Please install when the update is available for your localization and report back if Monterey issues persist.

Re: ArchiCAD25 bug on Monterey

Karl Ottenstein — Tue, 02 Nov 2021 16:35:58 GMT

PS (I cannot edit my posts in Safari - a forum bug that is being worked on) ... Check for Updates within AC 25 reports that I am up-to-date when I am not. I had to visit the Graphisoft update site to download AC 25 Build 4013. Select your localization/etc from the drop-downs:

https://graphisoft.com/resources-and-support/downloads?localization=USA&type=AC&version=25

Re: ArchiCAD25 bug on Monterey

pawelfiett — Tue, 02 Nov 2021 18:57:28 GMT

The problem is that the new M1 MacBook Pros come only with Monterey and there is no option to "downgrade" them to Big Sur. Last I checked Graphisoft was the official Apple developer. Graphisoft has access to all the pre-release versions of the macOS months before the release version ships.

For the money that Graphisoft charges for the annual updates they should be improving Archicad BEFORE the operating system is released. The update hot fix should be available as soon as the next macOS comes out. Telling everyone to "wait half a year" is not a very compelling proposition.

Re: ArchiCAD25 bug on Monterey

Karl Ottenstein — Tue, 02 Nov 2021 19:56:28 GMT

@pawelfiett Supposedly, 25 Update 2, released today, will resolve some of the Monterey issues reported in the Monterey compatibility article. (Strangely, nothing in the release notes even mentions Monterey.). If this is the case, then the "wait" has only been one week... as Monterey was only released last week...

Re: ArchiCAD25 bug on Monterey

Sinisa Lazarevic — Wed, 03 Nov 2021 01:14:25 GMT

Replies acknowledged. Update 2 downloaded and as issue persisted OSX Monterey fully reinstalled. AC25 appears to be behaving as expected. We now wait for update to AC24 to solve crash on quitting. Let's hope this is the last I see about this as my previous OSX Monterey repair only worked for about 2 hours when it all fell apart again and 4 hours restoring it all should be worth it. And then one of these years we might even see Apple M1 version appear.

Re: ArchiCAD25 bug on Monterey

Minh Nguyen — Wed, 03 Nov 2021 11:51:17 GMT

Dear All,

Thank you very much for the discussion about Archicad 25 on Monterey!

We have solved the Check for Updates issue, so you will be able to receive the update through this feature now. Please let us know if anything goes wrong!

Thank you very much Karl for pointing it out! Yes, Update 2 (40xx) will ensure compatibility for Archicad 25 with macOS Monterey. If you find any problem, I encourage you to report it immediately to your local support, as the problem might be related to the specific computer.

Feel free to let us know if you have any comments or if you encounter any unexpected issues with Archicad 25 on Monterey!

Thank you very much!

Best regards,

Minh

Re: ArchiCAD25 bug on Monterey

Sinisa Lazarevic — Thu, 04 Nov 2021 22:58:12 GMT

I was just wandering and not sure if this is the correct tread what is the status of AC24 70XX update? It doesn't seem to be appearing on Graphisoft downloads site as yet.