topic Re: Vanishing cursor: bug? in Installation & update

Vanishing cursor: bug?

Anonymous — Tue, 05 Feb 2008 11:29:37 GMT

This strange phenomenon happens to both me and my colleagues with annoying frequency:

In a model view, the cursor suddenly seems to turn off. The mouse position is visible, but the frame of the drawing window or marquee is invisible. Icons at snap points disappear, and dimension marks don't appear when clicked. Anchor points of walls or fills don't appear - although you can still draw them if you're prepared to work 'blind'.

I find that, if I open a layout and then go back to the model, the problem has gone away.

It seems to happen when I'm doing a lot of stuff in a hurry. A lot of zooming in and out. Could I be inadvertently clicking a short-cut that invokes this effect? Or is it a bug? Does this happen to anyone else?

Keith

AC11 on
MAC 0S 10.4.8

Re: Vanishing cursor: bug?

Thomas Holm — Tue, 05 Feb 2008 12:03:04 GMT

The S key is the shortcut for Grid Snap. Looks like that's your problem.

Re: Vanishing cursor: bug?

Anonymous — Tue, 05 Feb 2008 12:03:47 GMT

I have it happen more than once... (3D window - perspective mode / Open GL).

From what I've been testing lately, the frequency seems to depend on the amount of SEO that were used in the project. The more I have my plans detailed with wall-slab-roof intersections, the more I get this behaviour.

I always save, quit and re-open to solve this...................temporary.

Re: Vanishing cursor: bug?

Anonymous — Tue, 05 Feb 2008 12:15:22 GMT

Thomas wrote:
The S key is the shortcut for Grid Snap. Looks like that's your problem.

No Thomas - I've experienced that one as well, and have removed the shortcut to the grid snap. This is different. Zoom window disappears as well.

- K

Re: Vanishing cursor: bug?

Anonymous — Tue, 05 Feb 2008 18:08:52 GMT

I have seen this occasionally on Windows but not on Mac. In those cases it seemed to be a display driver issue.

Re: Vanishing cursor: bug?

Anonymous — Tue, 05 Feb 2008 18:27:31 GMT

I don't think it was ever a problem in Release 10

Re: Vanishing cursor: bug?

Laura Yanoviak — Tue, 05 Feb 2008 18:52:39 GMT

Keith wrote:
I don't think it was ever a problem in Release 10

It's happened to me sporadically (maybe 6 times in 3 years) using AC9, AC10, and AC11.

Re: Vanishing cursor: bug?

sarahric — Mon, 12 Nov 2012 00:05:30 GMT

Any update on this. I'm using 16 and having this problem more and more. Restarting projects 5 or 6 times a day.
Have recently updated the graphics driver.

Re: Vanishing cursor: bug?

Streamline JG — Tue, 11 Dec 2012 18:23:41 GMT

We are having a very similar issue, also happens when working rather quickly with lots of zooming and panning in plan view.

Specifically, the cursor tends to turn into the "hand" icon permanently, and therefore doesn't show snap icons/etc.

The only workaround I have found is to open the 3D window and pan the 3D view around. Then the cursor returns to normal in 2D. Sounds like a simple fix, but I often don't have a 3D window activated and it takes several seconds to bring one up. It happens several times a day and is one of several bugs in AC16 that has had a huge negative impact on our productivity.

Re: Vanishing cursor: bug?

NCornia — Tue, 11 Dec 2012 23:23:50 GMT

You may want to visit Options/Work Environment/Advanced Redraw Options and adjust your settings. Often disabling antialiasing in 2D will help or
increasing the amount of Hardware acceleration (learn more here).

If you have Trace Reference enabled, please refer to this article: http://www.archicadwiki.com/Troubleshooting/SlowTraceReference

Lastly, you should try saving your current Work Environment and then use the Standard Profile 16 to see if that clears up the issue.
Applying Work Environment Profiles

HTH

Re: Vanishing cursor: bug?

Anonymous — Wed, 04 Dec 2013 23:07:29 GMT

I've only experienced this issue on 17. javascript:emoticon(':cry:')

Re: Vanishing cursor: bug?

Anonymous — Sun, 08 Dec 2013 23:04:23 GMT

I increased the acceleration to max with no results. I have to go off screen to the desktop in order to get it back. iMac 1o.8.3

Re: Vanishing cursor: bug?

NCornia — Thu, 19 Dec 2013 18:30:06 GMT

Robert,

I will send you an email with a PDF containing some general Mac and ArchiCAD maintenance items. Try it and see if the issue is resolved. If not please let me know the model number or release date of your iMac and the Graphics Card model that is in your iMac and the number and size of monitors you use.

Best regards,