topic Re: Archicad 25 4013 freezing the whole system when starting in Installation & update

Archicad 25 4013 freezing the whole system when starting

amgam — Fri, 10 Dec 2021 15:00:39 GMT

I installed the update hoping it would fix the common "explosions" of Archicad 25 (quitting). Not only did it not help, but now the whole system (Mac OS Big Sur 11.2.3) freezes completely whenever Archicad opens a file. Attaching the system info here:

I'm sure this is not just Archicad but also the ever-worse Mac OS, which at this point has reached the levels of Windows when it comes to degradation.

Hope this is resolved soon.

Re: Archicad 25 4013 freezing the whole system when starting

Dave Jochum — Fri, 10 Dec 2021 17:24:15 GMT

I don't think it's Big Sur, but AC 4013 update 2. I'm having many issues in AC since update 2 and none in any other software. Surfaces are losing their definitions, elevations are randomly changing settings--several others. Very frustrating. I'm running the latest OS version 11.6.1. These issues are worse than the more minor glitches reported in Monterey. New M1 Max on the way.

Re: Archicad 25 4013 freezing the whole system when starting

Karl Ottenstein — Fri, 10 Dec 2021 20:00:31 GMT

@amgam Why are you running the very old Big Sur 11.2.3 and not the most recent 11.6.1 update?

@Dave Jochum Disappointed to read you're experiencing issues too. Hope you have reported this?

Cheers,

Karl

Re: Archicad 25 4013 freezing the whole system when starting

Dave Jochum — Fri, 10 Dec 2021 21:19:45 GMT

Yes, I just did Karl.

Re: Archicad 25 4013 freezing the whole system when starting

Dave Jochum — Sat, 11 Dec 2021 04:22:07 GMT

Graphisoft called back quickly, but I was not available to take the call. The tech had several suggestions which I will try. Kudos to Graphisoft. I will post here when I figure it out.

Re: Archicad 25 4013 freezing the whole system when starting

amgam — Mon, 13 Dec 2021 16:52:49 GMT

@Karl Ottenstein wrote:
@amgam Why are you running the very old Big Sur 11.2.3 and not the most recent 11.6.1 update?

Isn't my post the answer? I only updated Archicad as the original installation of 25 didn't run smooth and had many problems, especially AC turning off few times a day, (crash).

I don't update often because these updates usually do more bad than good.

Re: Archicad 25 4013 freezing the whole system when starting

Virgil_1 — Tue, 21 Dec 2021 15:04:14 GMT

Hello,

Update two is not sufficient by itself; you will also need to be running macOS 11.3 or greater. Try it...