topic Re: installation problem Archicad 24 in Installation & update

installation problem Archicad 24

SaraSimons — Sat, 08 Jan 2022 07:56:32 GMT

I'm using Archicad 24 student version on my old pc. Now I have a new (more powerfull) PC with the same operatingsystem (windows 10). While installing (Archicad-24-ned-3008-1.0) I receive the message that my operating system is out of date. troubleshooting isn't helping. Any suggestions?

Re: installation problem Archicad 24

Barry Kelly — Sat, 08 Jan 2022 08:05:28 GMT

This article might help ... https://community.graphisoft.com/t5/Setup-License-articles/Archicad-23-Install-and-Startup-Troubleshooting-Guide/ta-p/304057

Barry.

Re: installation problem Archicad 24

SaraSimons — Sat, 08 Jan 2022 08:10:49 GMT

I read that article and done all the steps suggested but it didn't resolve the problem.

Re: installation problem Archicad 24

Barry Kelly — Sat, 08 Jan 2022 08:22:33 GMT

So you have tried to install all of the 3rd party installers listed here?

https://community.graphisoft.com/t5/Setup-License-articles/3rd-party-installers-for-GRAPHISOFT-products/ta-p/304074

I had a similar problem once and installing these and restarting, then installing Archicad again helped.

I am not saying it definitely will in your case, but I am pretty sure it is a case of your Windows operating System not being up to date.

Barry.

Re: installation problem Archicad 24

SaraSimons — Sat, 08 Jan 2022 08:34:28 GMT

yes, i have installed all 3th party installers, i have full installation rights and it's a brand new PC. Everything is up to date. i've restarted and the installation keeps getting stopped. i bought this pc becauce my old one had the minimum requirements and was to slow.

Re: installation problem Archicad 24

Barry Kelly — Sat, 15 Jan 2022 08:14:52 GMT

I am not sure what else to suggest other than searching these forums for other "out of date" posts.

As a student, you should be able to contact your local Archicad distributor and ask for help - at least I hope so.

Barry.

Re: installation problem Archicad 24

SaraSimons — Sat, 08 Jan 2022 09:05:33 GMT

i'll contact my local distributor (kubus) and hope they can help.

Tnx

Sara

Re: installation problem Archicad 24

SenecaDesignLLC — Sat, 08 Jan 2022 14:59:58 GMT

Buying a new computer doesn't mean it's up to date out of the box,

You probably have but make sure you don't have any windows updates, sometimes they are published once a week sometimes once every other day of something was borked.