topic Re: [ArchiCAD25] - Error at startup, libmmd.dll missing in Installation & update

[ArchiCAD25] - Error at startup, libmmd.dll missing

daniele_oliosi — Tue, 11 Jan 2022 15:05:06 GMT

Hi all, I'm currently struggling with the libmmd.dll error at startup on ArchiCAD25 and the Cineware warning prior to start rendering process saying that Maxon's Cineware add-on crashed and Archicad needs to be restarted.

The library is still missing even after installing the required Intel Redist C++ (as per https://community.graphisoft.com/t5/Setup-License-articles/3rd-party-installers-for-GRAPHISOFT-products/ta-p/304074)

I've tried to uninstall single components as well as Archicad itself and reinstall everything from scratch but it didn't help.

On the same machine I'm also using v22 and it's running without any issues and rendering works just fine, is that anything else I can do to fix this error for v25?

I've also tried to copy the dll file from v22 but it doesn't work, any help would be really really appreciated!

Many thanks in advance and kind regards,

Daniele

Re: [ArchiCAD25] - Error at startup, libmmd.dll missing

SenecaDesignLLC — Tue, 11 Jan 2022 17:11:21 GMT

You may have a corrupt download?

Otherwise I would just contact graphisoft support directly given all the things you have already tried.

Re: [ArchiCAD25] - Error at startup, libmmd.dll missing

Minh Nguyen — Wed, 12 Jan 2022 12:45:26 GMT

Hello,

Thank you very much for the question and I am very sorry about the issue!

The missing libmmd.dll is part of the Intel C++ Redistributables. Could you please uninstall and reinstall it using the installer found in the article and see if it fixes the issue?

Looking forward to hearing from you!

Best regards,

Minh