topic Re: Broken PC - problem with license in Installation & update

Broken PC - problem with license

gabiciek — Wed, 12 Jan 2022 10:54:23 GMT

Hello.
My PC got broken, I'm not able to unload license because of that.
Where can I get help? reseller that I bought program from is not active anymore.

Re: Broken PC - problem with license

DGSketcher — Wed, 12 Jan 2022 12:31:45 GMT

Contact support at your local Graphisoft office.

Re: Broken PC - problem with license

Barry Kelly — Sat, 15 Jan 2022 07:30:57 GMT

If your original distributor is no longer active, there will hopefully be another in your local area that you can contact.

Barry.

Re: Broken PC - problem with license

Minh Nguyen — Thu, 20 Jan 2022 12:58:23 GMT

Hello,

Thank you very much for the report and I'm very sorry for the issue!

I'm wondering if you have solved the issue?

If not, could you please let me know the number of the software license (SW0000...) that got stuck in the machine?

Looking forward to hearing from you!

Best regards,

Minh