topic Re: Does GSID that connect to EndUser, also connect to Developer iD? in Installation & update

Does GSID that connect to EndUser, also connect to Developer iD?

Palawat — Wed, 16 Mar 2022 15:07:02 GMT

Hi,

From my previous post:

https://community.graphisoft.com/t5/Setup-License-forum/License-Pool-is-empty/td-p/331857

I still have not heard back from developer-registration@graphisoft.com. I've already lost half a month out of a one-year subscription. So I might just go ahead and create a new GSID. But I have questions I hope people from Graphisoft can kindly help.

If I create a new GSID, which requires new email address, does it mean that I have to re-apply to archicadapi.graphisoft.com? And, if that's the case, what would happen when I need to renew my subscription, since it is linked to my current GSID? Do I need a new GSID everytime for renewing a one-year subscription?

Please don't get me wrong. This is not a rant. I'm just trying to find the best solution and really need advise.

Re: Does GSID that connect to EndUser, also connect to Developer iD?

Noemi Balogh — Thu, 17 Mar 2022 11:01:43 GMT

Hi @Palawat,

Please leave a support ticket on our Development Support site so our Developer Support team can check what happened in the process and fix it for you.

Sorry for the inconvenience and I hope you can figure this out together really soon.

Kind regards,
Noémi

Re: Does GSID that connect to EndUser, also connect to Developer iD?

Palawat — Thu, 17 Mar 2022 14:13:26 GMT

Hi @Noemi Balogh ,

Thank you very much for pointing out the support channel. Really appreciate your help.