topic Re: i can't register as a student in Installation & update

i can't register as a student

miksheyn — Thu, 24 Mar 2022 06:50:52 GMT

hello

I'm trying to download the Archicad student version, but I get stuck in "myarchicad" student registry with no more options to fill
after the window selected "student" the next field does not provide selection options

Re: i can't register as a student

Barry Kelly — Thu, 24 Mar 2022 06:55:53 GMT

Does the same happen if you try a different browser?

Barry.

Re: i can't register as a student

miksheyn — Thu, 24 Mar 2022 06:58:56 GMT

i've tried chrome, opera and edge

Re: i can't register as a student

Barry Kelly — Thu, 24 Mar 2022 08:25:56 GMT

When I go to MyArchicad, I don't see any way of downloading any new software.

I don't have the option to register as I already am, so I can't help there.

But when I go to the HELP link I get this.

So maybe there is a problem with the site.

If you can, contact you local Archicad support - there is a contact link in MyArchicad (and that does work for me).

It should tell you who your local support is.

They should be able to help you get a student license.

Barry.

Re: i can't register as a student

Minh Nguyen — Tue, 29 Mar 2022 14:00:48 GMT

Hello,

Thank you for the question and I am very sorry about the experience!

In this situation, I suggest reaching out to the local support as soon as possible. Perhaps a field was missing when configuring the MyArchicad license options on the local market, thus you didn't have any option to choose from.

Please let me know if you have any further questions, and thank you very much for your understanding!

Best regards,

Minh